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In my store I am in charge of BIGNAMEBRAND technical outerwear. In fact, our shop in the store is what they consider a 'concept' shop with BIGNAMEBRANDed fixtures with GIANT red BIGNAMEBRAND on them. We have no less than 45 BIGNAMEBRAND fixtures (racks) in the shop, each with the sign on the top, directly at about 5'6" of height. We also have a full WALL of GIANT NAMEBRAND signage. The shop is in the middle of the store, you cannot miss it.
....so one day, I am in my shop, teaching a new associate all about the products in the shop and up walks customer, not trying to be sucky, just obviously having a major brain burp...
Me: The one and only
Burp: Customer who needed a clue by four
CW: new CW
Me: 'So, CW, this is the blah jacket by BIGNAMEBRAND..' (holding jacket in hands in front of BIGNAMEBRAND shop)
Burp: 'Excuse me, can you help me?'
Me: 'Of course, what may I help you find?'
Burp: 'Do you carry BIGNAMEBRAND?'
Me: ..blinks.. ..swallows.. ..looks at BIGNAMEBRAND signed fixture 2 feet from customers face.. ..and the sea of BIGNAME brand signs in the shop behind us.. 'Yes, of course. What type of item were you looking for from BIGNAMEBRAND' (secretly hoping she'll catch on.
CW: (nearly choking from holding back laughter)
Burp: 'Oh, you know, jackets. I need a raincoat.'
Me: (looks at BIGNAMEBRAND raincoat in hands I was just training CW on). 'Yes, we sure do' and with that, I wave a hand over toward the ENTIRE shop of BIGNAMEBRAND raincoats and outerwear she was staring at.
Burp: 'Oh. Okay.' (starts to look at jackets and wanders away)
CW: 'Wow. Just wow'
Seriously?!?!
....so one day, I am in my shop, teaching a new associate all about the products in the shop and up walks customer, not trying to be sucky, just obviously having a major brain burp...
Me: The one and only
Burp: Customer who needed a clue by four
CW: new CW
Me: 'So, CW, this is the blah jacket by BIGNAMEBRAND..' (holding jacket in hands in front of BIGNAMEBRAND shop)
Burp: 'Excuse me, can you help me?'
Me: 'Of course, what may I help you find?'
Burp: 'Do you carry BIGNAMEBRAND?'
Me: ..blinks.. ..swallows.. ..looks at BIGNAMEBRAND signed fixture 2 feet from customers face.. ..and the sea of BIGNAME brand signs in the shop behind us.. 'Yes, of course. What type of item were you looking for from BIGNAMEBRAND' (secretly hoping she'll catch on.
CW: (nearly choking from holding back laughter)
Burp: 'Oh, you know, jackets. I need a raincoat.'
Me: (looks at BIGNAMEBRAND raincoat in hands I was just training CW on). 'Yes, we sure do' and with that, I wave a hand over toward the ENTIRE shop of BIGNAMEBRAND raincoats and outerwear she was staring at.
Burp: 'Oh. Okay.' (starts to look at jackets and wanders away)
CW: 'Wow. Just wow'
Seriously?!?!
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