Tonight seemed easy enough...
My job was to straighten the furniture in backstock, and then audit all the furniture.
My store sells furniture by building a display for each item we carry, and then putting it out on the floor with tags for each item. Customers purchase furniture by selecting the tag for the item they want, in the quantity they want, and then the cashier calls somebody to get it out of the backroom and load it into the customer's vehicle. The number of tags is always supposed to equal the quantity of that item we have in back. Having too many or too few tags is double-plus ungood. If there are too many tags, a customer will think we have the item, and won't find out that we don't have it until he/she is at the curb waiting to pick it up. If there aren't enough tags, the customer will assume we don't have the item and we will lose sales on it.
Well, about 75% of the furniture had either too many tags or not enough. I had a full roll of tags when I started auditing, and I went through the whole roll just by printing new tags for items that had too few tags in the display.
Funrtiure tag accuracy is supposed to be a big point of emphasis. The suits make a huge deal out of it, because furniture is very profitable. It's a good thing I caught all the inaccuracies before the suits did. They would've tore the managers a new one, and they in turn would tear all of us peons new ones.
My job was to straighten the furniture in backstock, and then audit all the furniture.
My store sells furniture by building a display for each item we carry, and then putting it out on the floor with tags for each item. Customers purchase furniture by selecting the tag for the item they want, in the quantity they want, and then the cashier calls somebody to get it out of the backroom and load it into the customer's vehicle. The number of tags is always supposed to equal the quantity of that item we have in back. Having too many or too few tags is double-plus ungood. If there are too many tags, a customer will think we have the item, and won't find out that we don't have it until he/she is at the curb waiting to pick it up. If there aren't enough tags, the customer will assume we don't have the item and we will lose sales on it.
Well, about 75% of the furniture had either too many tags or not enough. I had a full roll of tags when I started auditing, and I went through the whole roll just by printing new tags for items that had too few tags in the display.
Funrtiure tag accuracy is supposed to be a big point of emphasis. The suits make a huge deal out of it, because furniture is very profitable. It's a good thing I caught all the inaccuracies before the suits did. They would've tore the managers a new one, and they in turn would tear all of us peons new ones.
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