You can get me for the bad pun later, just get a load of this one. This is too good to put into my 'weekly woes'.
So I clock in and there's this guy wandering around the store in a peach-colored tee shirt looking at what's left of our patio furniture. I thought no biggie, he's probably picky.
He comes up to me and tells me "Hey, tell ya what. I'll take this table, and those chairs from that other set there, and pay ya $400." He's wearing one of those grins. Y'know, the really creepy ones that just bug ya all day. The smarmy, wise-assy kind of grin.
Now the problem is we don't do mix-n-match, and even if we did that price is too low for both of those sets (one is on clearance for $750, the other for $900). I inform him of this, and he growls "Get me a manager."
So I page C and the customer gets all sweet as pie and tells C what he told me. C raises an eyebrow as if to ask, "You serious?" and says the same thing.
Cue the angry huffing and pacing, and he keeps on charging up to C and demanding to change his mind, whining about not changing the price. C's holding his ground, and I'm ringing up orders without really paying much attention.
The the guy storms up to me and says "Make him sell me that set for the price I want." I told him I have no authority over C; rather, it's the other way around.
He growls, "Oh, now you're going to get it" and whips out his cell phone. A customer leans over the counter and whispers to me "Is he calling for Mommy?" "I think so," I tell her.
Until I hear "Put me through to dispatch."
Yep. I kid you not. He called 911 and told them to come to my store right away. He didn't say why they had to come, just do it. Ten minutes later I see 3 police cars pull up outside, and both Peach shirt and C head outside.
When the cops learned he called them because we weren't letting him have his way, they busted a gut laughing. They sat around instead, telling the guy they weren't going to do anything about it, and waited to see if he'd explode or something so they could arrest him. They'd sneak peeks through the window and snicker at him.
While this is gong on C's calling the District manager to see what they can do and explains the situation. With some wiggling they let the cheaper set go for $503, and the guy leaves. It's killing me because now I bet he thinks he got away with it because he called the police on us.
Best part? A customer in my line called him a "douchewaffle". I couldn't agree more.
So I clock in and there's this guy wandering around the store in a peach-colored tee shirt looking at what's left of our patio furniture. I thought no biggie, he's probably picky.
He comes up to me and tells me "Hey, tell ya what. I'll take this table, and those chairs from that other set there, and pay ya $400." He's wearing one of those grins. Y'know, the really creepy ones that just bug ya all day. The smarmy, wise-assy kind of grin.
Now the problem is we don't do mix-n-match, and even if we did that price is too low for both of those sets (one is on clearance for $750, the other for $900). I inform him of this, and he growls "Get me a manager."
So I page C and the customer gets all sweet as pie and tells C what he told me. C raises an eyebrow as if to ask, "You serious?" and says the same thing.
Cue the angry huffing and pacing, and he keeps on charging up to C and demanding to change his mind, whining about not changing the price. C's holding his ground, and I'm ringing up orders without really paying much attention.
The the guy storms up to me and says "Make him sell me that set for the price I want." I told him I have no authority over C; rather, it's the other way around.
He growls, "Oh, now you're going to get it" and whips out his cell phone. A customer leans over the counter and whispers to me "Is he calling for Mommy?" "I think so," I tell her.
Until I hear "Put me through to dispatch."
Yep. I kid you not. He called 911 and told them to come to my store right away. He didn't say why they had to come, just do it. Ten minutes later I see 3 police cars pull up outside, and both Peach shirt and C head outside.
When the cops learned he called them because we weren't letting him have his way, they busted a gut laughing. They sat around instead, telling the guy they weren't going to do anything about it, and waited to see if he'd explode or something so they could arrest him. They'd sneak peeks through the window and snicker at him.
While this is gong on C's calling the District manager to see what they can do and explains the situation. With some wiggling they let the cheaper set go for $503, and the guy leaves. It's killing me because now I bet he thinks he got away with it because he called the police on us.
Best part? A customer in my line called him a "douchewaffle". I couldn't agree more.
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