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  • Call center brain burp

    This one is somewhat funny, if a little sad.

    This was for a Local Number Port request, which is basically when a customer transfers their phone number from one provider to another provider.

    Me: Ok sir, if you're not sure what your account number should be your best bet is to contact their customer service and see if they can help you to look it up.

    C: But, how would they know what <other company's> account numbers are?

    Me: (lightbulb) Not our customer service sir, <other company's> customer service.

    C: (lightbulb) Oh... ok, I'll call back then when I have it?

    Me: Ok, have a nice day sir.

    C: You too. *click*

    Me:
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