There was no red condom in PotC or...

[depechemodefan]

PotC had subtitles; this didn't.

Ok, I was sitting at the reference desk on the third floor, looking around when I look over to a guy whose computer screen is facing me and I see ass cheeks. I was about 40 ft away, so that must have been a big ass. I get up and the closer I get the more obvious it's porn. There's penetration, there is a red condom on a guy and was it an educational film? Nope, hard-core sex.

I go up to the guy and tell him, "you are not suppose to watch that". He jumps and turns around and says, "I'm not looking at porn, bitch, I'm watching this!" and he shows me the cover of the DVD "The Passion of the Christ" (heck, even Pirates of the Carribean doesn't show ass cheeks). I tell him he can't watch porn and I close out the screen. I tell him to leave. He keeps on about he wasn't watching porn. I call security, which of course takes about 10 min. to show up.

While I'm waiting the guy was just sitting at the computer terminal, with nothing on the screen.

Then another idiot comes up to me, frustrated because she couldn't find an article on microfilm. I go look and the moron was looking on Mar 19, when the index shows Mar. 20. I show her it's the wrong date, and she shows me the index and says, "Doesn't the "M" stand for Monday?" and I say, "No, it shows the legnth of the article, which is "medium." So I have to do everything for the idiot, from centering it, printing it, going to the next page (at least she bothered to print the second page). Pretty much I call her an idiot because of her attitude, like it's obviously the libraries fault that she can't find the page.

Anyway, as I'm helping her a guy comes up to me to tell me someone is smoking in the men's room.

Then security showed up. I tell the security guard the details, and the guy repeats himself about the porn just popping up. The guy shows the dvd and says, "didn't I show you this when I came in and told you I was going to watch this?" The guard said yes.

The guy's butt gets hauled downstairs. And then I see him back up. I call down to security and they said they warned him, since he claimed it just popped up. And a librarian supervisor agreed to it.

Obviously they were ignoring the fact I saw him watching it, and the jerk called me a "bitch". I was used to people being banned for a day, not just given a warning.

Oh, another guy came up to me and told me I was in my right. That he didnt' see the other guy watching porn but from the guy's comments, could tell he was watching porn.

[Bright_Star]

You watched him watching the porn, told them that you saw him doing that & they didn't believe you?

[depechemodefan]

Quoth Bright_Star

You watched him watching the porn, told them that you saw him doing that & they didn't believe you?

Unfortunately, we have to provide exceptional customer service, which means:
1) don't make the customer feel bad
2) let the customer do what he/she wants
3) make sure the customer is happy
4) don't be confrontagional with the customer

Ok, those arn't the stated rules but the idea is that the customer has to be happy. It's really annoying that we have ways to kick off customers from the computers from our computers, and they won't let us. They won't let us delete multiple cards, so these a$$wipes spend all day on the computers, and not let anyone else off. Even though everyone gets only 2 hours aday (though it's up to the librarian to extend time, if the patron is taking a test or typing a paper, etc).

So yes, the librarians are lower then dog dirt in this library.

[PepperElf]

i'd say... forget the case... demand to see the actual dvd

I'm sincerely doubting the label said anything remotely close to The Passion of the Christ on it.

[Shards]

Quoth PepperElf

i'd say... forget the case... demand to see the actual dvd

I'm sincerely doubting the label said anything remotely close to The Passion of the Christ on it.

Actually, unfortunately, I'd be unphased to hear that that was exactly what it said.

[Snowbird]

Quoth depechemodefan

It's really annoying that we have ways to kick off customers from the computers from our computers, and they won't let us. They won't let us delete multiple cards, so these a$$wipes spend all day on the computers, and not let anyone else off. Even though everyone gets only 2 hours aday (though it's up to the librarian to extend time, if the patron is taking a test or typing a paper, etc).

I don't suppose head office supplies you with customer complaint cards? If they do, hand them out to every single person that complains that they can't use the computer because someone is overusing their time/abusing the card system. Catering to crappy customers is the best way to lose good customers. I know I'd not come back to a library where I couldn't use the service I wanted.

[Crow The Robot]

Gah, exceptional customer service, the person who came up with that little phrase deserves at the very least. Also, i agree with snowbird if enough customers complain maybe a person can be punted from the library or at least have their computer rights revoked.

[Imogene]

Quoth Shards

Actually, unfortunately, I'd be unphased to hear that that was exactly what it said.

Mmm, Sacrilicious...
"Lord, I know I should not eat thee..."

[evileatinggrasshopper]

Darn, for a second I thought it was Pirates of the Caribbean (PotC) porn they were watching

[smileyeagle1021]

Quoth evileatinggrasshopper

Darn, for a second I thought it was Pirates of the Caribbean (PotC) porn they were watching

That was my first reaction too... and there is actually Pirates of the Carribean porn out there too...