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Post-Christmas Sales Suckage |
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12-28-2008, 09:57 PM
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Cashier
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Join Date: Mar 2008
Posts: 61
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Post-Christmas Sales Suckage
So many stories to tell, where to start.
SC decided to haggle over price of a small accessory item that is normally $20 but on special for $7.
A camera that is normally $40 on sale for $32 - "But that is only $8 off" - "That is 20% off" "but it's only $8"
Store is absolutely packed full of customers. Customer comes to me - "Do you sell [brand]" "Yes" (leads him over to them) "Do you have [make]" "Yes" (shows it to him). Customer then asks about what it can do etc, asks if it is possible to do certain things, and gets me to show him. "So it's a pretty good one then" "Absolutely, and we have them on special, I'll get one for you" "No I've already bought one on online, and needed some help using it. thankyou" F-you - you just wasted half an hour of my time on the busiest day of the year.
Lots and lots of SC's want to buy various products - "Is this on sale" "no that particular one isn't" then they put it back and walk out.
SC's complaining that they can't get served / lines are too long etc - well hello, it is the post-Christmas sales - we have all staff working, we have temporary registers set up - what more can we do? If you want the discount, waiting in line is the price you pay. You are welcome to come back any other time in the year and you will be served promptly, with minimal wait - oh yeah, you'll pay full price too.
This one isn't really an SC, it's just one of those shitty things that happens in retail, and happens at the worst possible time - a lady had a heart attack in the store, and in doing so the poor old dear pissed and shit herself (which went over an area of the floor). So we had to have a few staff tied up dealing with that situation. This is where the SC's come in - While we were waiting for the ambulance, we had SC's want the staff who were helping her, to assist them with purchases. We had SC's want to get into the area where she collapsed so they could buy whatever discounted product it was. We had complaints because the ambulance parked them in. We had SC's who tried walking over the soiled area of the floor when we were trying to get it cleaned. Amazes me how getting a discount can take so much priority for some customers that they lose all elements of human kindness.
Not our store, but I couldn't believe when I heard news reports - customers were camping outside stores since Christmas afternoon so they could be first in to get their sale items. Don't these people have a life?!?!?!
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12-28-2008, 10:14 PM
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The Evil One
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Join Date: Apr 2008
Posts: 212
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Quote:
Quoth Rivulatus
Not our store, but I couldn't believe when I heard news reports - customers were camping outside stores since Christmas afternoon so they could be first in to get their sale items. Don't these people have a life?!?!?!
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Yes, but it's a sad, pathetic life full of empty materialistic goods... And hopefully really cold and snowy weather for them to sit in!
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12-28-2008, 11:01 PM
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CS Mord-Sith
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Join Date: Jul 2006
Location: Albuquerque, NM, USA
Posts: 3,948
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Quote:
Quoth Rivulatus
Not our store, but I couldn't believe when I heard news reports - customers were camping outside stores since Christmas afternoon so they could be first in to get their sale items. Don't these people have a life?!?!?!
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No, no they don't.
And, sadly, what happened at your store not really all that surprising anymore. Remember that poor temp worker at Wally World in New York?
__________________
"We may have come out of the kitchen, but we still know where the sharp objects are kept." - UppityWomenR.us
"In your pants!" - Geoffrey Peterson, Craig Ferguson Robot-Skeleton Sidekick
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12-28-2008, 11:09 PM
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Store Manager
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Join Date: Mar 2008
Location: Zombie Land!
Posts: 730
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Quote:
Quoth Rivulatus
<snip>...it's just one of those shitty things that happens in retail...a lady had a heart attack in the store, and in doing so the poor old dear pissed and shit herself... </snip>
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You so punny!!!!
__________________
"I'm working for popcorn - what I get paid doesn't rise to the level of peanuts." -Courtesy of Darkwish
...Beware the voice without a face...
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12-28-2008, 11:20 PM
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forgot what 8 was for
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Join Date: Jul 2006
Location: burning dumpster
Posts: 11,709
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Quote:
Quoth Rivulatus
A camera that is normally $40 on sale for $32 - "But that is only $8 off" - "That is 20% off" "but it's only $8"
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Somebody obviously spent their math classes picking their nose and mentally undressing the cheerleaders. Or the football players.
Quote:
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Quoth Rivulatus
This one isn't really an SC, it's just one of those shitty things that happens in retail, and happens at the worst possible time - a lady had a heart attack in the store, and in doing so the poor old dear pissed and shit herself (which went over an area of the floor). So we had to have a few staff tied up dealing with that situation. This is where the SC's come in - While we were waiting for the ambulance, we had SC's want the staff who were helping her, to assist them with purchases. We had SC's want to get into the area where she collapsed so they could buy whatever discounted product it was. We had complaints because the ambulance parked them in. We had SC's who tried walking over the soiled area of the floor when we were trying to get it cleaned. Amazes me how getting a discount can take so much priority for some customers that they lose all elements of human kindness.
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Last year we had a guy suffer a brain hemorrhage in the pharmacy; he later died. As the pharmacy staff was attending to him, some bitch snarled "Can't you just roll him off to the side?"
Throw in the guy who got trampled to death on Black Friday and it's no shock that people throw human decency out the window just to score some discounted shit.
Quote:
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Quoth Rivulatus
Not our store, but I couldn't believe when I heard news reports - customers were camping outside stores since Christmas afternoon so they could be first in to get their sale items. Don't these people have a life?!?!?!
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Is the Pope Buddhist?
__________________
Knowledge is power. Power corrupts. Study hard. Be evil.
May your shit come to life and kiss you on the face-- Frank Zappa
Last edited by Irving Patrick Freleigh; 12-28-2008 at 11:22 PM.
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12-29-2008, 05:54 AM
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Unfortunate Department Manager
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Join Date: Jul 2006
Posts: 150
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Quote:
Quoth Rivulatus
...We had SC's who tried walking over the soiled area of the floor when we were trying to get it cleaned. Amazes me how getting a discount can take so much priority for some customers that they lose all elements of human kindness....
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Let me guess: at least one SC successfully stepped in the soiled part of the floor and tracked it all over the store before realizing what they have done. Bonus points if they complained to the manager like you can control the bowel functions of a poor woman who had a heart attack.
I'm sure if they were having a heart attack that they'd expect the store to shut down and have all 3 or 4 employees in the store to help her every whim like she's a queen.
__________________
"In cases of customer bathroom emergencies, the toilet itself becomes less of a goal and more of a loose suggestion." - Shamus
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