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Grr....getting rather cranky now!!
This last week, on Monday, I went to adjust my thermostat only to discover my A/C heating unit has given up the ghost. The thermostat still reads the temperature correctly and all that, but no matter what temp I set it to, dragging it up or down, the unit never kicks on. I tried switching the fan on, just to get some air circulating.
Nothing.
so, I do what I, as a resident of this apartment complex, am supposed to do in such cases. I submit a request to Central Maintenance dispatch, detailing the situation, and requesting repairs. I do this Monday evening, and send it via email. (Paper trail!!)
Tuesday afternoon, I get back from work, and upon coming home, attempt to turn the fan on again. Still nothing.
<Sigh> I trudge over to the main leasing office, and asked if my request had been received, and when were they going to look into it?
See, around here, there's a maintenance guarantee posted on the website:
(emphasis mine)
So, one would assume this to mean that they'd have been in on Tuesday, right? Right? Also, the maintenance guys are supposed to leave notes, indicating they'd entered your apartment and for what reason. I saw no note.
I'm told by one of the office ladies that she'll call the head maintenance guy, and she does indeed radio him while I'm standing there. The info is that all maintenance workers are staying later, until 8 p.m., to try and fill all service requests. (It's about 4:30 when I'm in there) so yippee, I should be seen to, yes!
Right, 8:30 that night, I give up hope, switch on my ceiling fan in my bedroom and leave every door from my bedroom open, hoping to get some circulation going.
Wednesday morning, as I'm toddling out of the house to go to school, I swing by the leasing office again, and talk to the same lady, asking if my A/C unit is going to get fixed today.
She says "sure!"
I say, "great! See you later!"
Get home from school/hanging out with a friend around 5:30ish.
No note. No evidence of work being done. I try to switch the fan on. Still nothing.
By the time I get around to doing this it's after 6, and since the office closes at 6, I couldn't do anything, or see anyone, so once again with the ceiling fan turned on for air circulation. and the fan above my stove, too, for good measure.
Today, I had to get up at 5 a.m. to get to work on time. Just got home about 15 minutes ago. Still no note, no evidence of work being done, and a broken A/C-heating unit.
Motherfucker....Lupo is getting REALLY cranky!!!
I stopped to detail it all here, so I can vent before I go ONCE AGAIN to the office to try to figure this the fuck out.
I'm printing out the email confirmation of my service request being received, and the quoted portion above from their very own website. I will be icily polite and firm. They won't know what hit them. I will not turn SC, nor will I be moved to violence (in reality. In my head is a whole 'nother story)
Wish me luck, cuz here I go!!
Nothing.
so, I do what I, as a resident of this apartment complex, am supposed to do in such cases. I submit a request to Central Maintenance dispatch, detailing the situation, and requesting repairs. I do this Monday evening, and send it via email. (Paper trail!!)
Tuesday afternoon, I get back from work, and upon coming home, attempt to turn the fan on again. Still nothing.
<Sigh> I trudge over to the main leasing office, and asked if my request had been received, and when were they going to look into it?
See, around here, there's a maintenance guarantee posted on the website:
We guarantee to provide next working day service on the following: Mechanical problems with your air-conditioning or heating system, refrigerator, exterior sewer line, hardware on your exterior doors, interior plumbing, stove, and oven. Your rent may be rebated if we do not!
So, one would assume this to mean that they'd have been in on Tuesday, right? Right? Also, the maintenance guys are supposed to leave notes, indicating they'd entered your apartment and for what reason. I saw no note.
I'm told by one of the office ladies that she'll call the head maintenance guy, and she does indeed radio him while I'm standing there. The info is that all maintenance workers are staying later, until 8 p.m., to try and fill all service requests. (It's about 4:30 when I'm in there) so yippee, I should be seen to, yes!
Right, 8:30 that night, I give up hope, switch on my ceiling fan in my bedroom and leave every door from my bedroom open, hoping to get some circulation going.
Wednesday morning, as I'm toddling out of the house to go to school, I swing by the leasing office again, and talk to the same lady, asking if my A/C unit is going to get fixed today.
She says "sure!"
I say, "great! See you later!"
Get home from school/hanging out with a friend around 5:30ish.
No note. No evidence of work being done. I try to switch the fan on. Still nothing.
By the time I get around to doing this it's after 6, and since the office closes at 6, I couldn't do anything, or see anyone, so once again with the ceiling fan turned on for air circulation. and the fan above my stove, too, for good measure.
Today, I had to get up at 5 a.m. to get to work on time. Just got home about 15 minutes ago. Still no note, no evidence of work being done, and a broken A/C-heating unit.
Motherfucker....Lupo is getting REALLY cranky!!!
I stopped to detail it all here, so I can vent before I go ONCE AGAIN to the office to try to figure this the fuck out.
I'm printing out the email confirmation of my service request being received, and the quoted portion above from their very own website. I will be icily polite and firm. They won't know what hit them. I will not turn SC, nor will I be moved to violence (in reality. In my head is a whole 'nother story)
Wish me luck, cuz here I go!!
! 
and people fixing your stuff Right Now, Because I Said So (tm).
I answered you, via text message and you replied so we're good! Sorry for being uncommunicative this week. Been a crazy week at work (and at home) and didn't have time to get online very long.
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