Ugh what a day! Okay I was in the photo lab today, and our store like most in our chain offers printer ink refills. Well, our black ink had a massive
leak last week, and my CWs fixed it, but they didn't clean the boxes that the bags of ink sit in and they didn't clean the drawer that the boxes themselves sit in, causing me grief today. I went to fill a black ink cartridge, and I got a "error" message on the screen. I didn't know what to do, so I opened up a ticket and waited for the help center to call me. They eventually do, and I open the drawer and found out that each of the five boxes in there needed to be removed because the entire bottom section of the machine was completely saturated with black ink. So I shut down the entire photo lab while I set about disconnecting every box and taking them all out. (It wound up taking me about four hours to take everything apart, clean everything, double check for another leak, find new boxes to put the bags of ink into, re-connect all the ink bags, and clean up the ink everywhere.)
So here I am sitting on the floor, bags of differently colored ink all around me, empty black soaked boxes on garbage bags and paper towels so they don't stain the floor, I have this huge apron on, gloves, ink all over my arms, on my forehead (Don't ask how) in my hair even! Cleaning solution on my hand scouring the drawer out, and cleaning the bags and tubes connected to the bags. This idiot comes up to my counter.
SC = Stupid idiotic customers.
SC: "Yeah I need to pick up my film."
Me: "Just give me two seconds to take off my gloves and I'll give you your pictures."
SC: "*Big impatiant sigh*
Me: "Here you go!" *Hands him his pictures* "If you just head over to main, you can pay for them there."
SC: "I need to drop off another camera!"
Me: "I'm sorry sir, but our lab is shut down for now while I fix this machine."
SC: "What the hell?!? There is always fucking problems when I come to this fucking photo lab!"
Me: "Well I'm very sorry sir, but I need to fix this. Have a great
day." *Sweet smile and gets right back to what I'm doing*
SC: *Storms off muttering* "You don't have to be a fucking pain the ass about it..."
Seriously dude? Okay you come over to my lab, see me kneeling on the floor covered in ink, taking apart a machine and you're suprised
you can't get your pictures done right away? What the hell is wrong with you?!?
On the bright side, I just called my store and talked to the photo tech that took over for me. What I did worked, and the machine is up and working just fine. Some people....ugh.