But You're A Girl!
long time lurker, first time poster. This is a login that us underlings at an internet company use to post about our joyous days at work...
A little background, we just got a new phone system in placed at work, and the "glitches" are more or less still being worked out.
This was a phone call I received early this morning. The person was trying to get a hold of technical support.
ME : Thank you for calling..... How can i help you?
SC: Yes I am having trouble with my internet service
ME: Okay I will just transfer you to technical support
SC: Well I called the 1700 technical support line
ME: Yes we have a new phone system, I'll just transfer you to technical support
SC: Well can't you help me?
ME: No, I am not technical support
SC: But I called the technical support line, why cant you help?
ME: Because I am not technical support...
SC: but I called the 1700 number!
ME: Okay, what can I do to help you?
SC: Well I dont want to talk to you.....
I have been mistaken for technical support a numerous amount of times, because clients dont like to wait on hold for tech support, so I just end up helping them, but I do enjoy the fact that since I dont have the male gender part, I am not able to be tech support ( at least according to them ) !!!!