I thank the gods that my grandmother refuses to walk unless she absolutely has to. This weekend, I went to visit her, and she needed a battery for a widget. Simple enough -- I've got the same object and I know exactly what kind of battery it takes, where it is in the store, and how to install it.
She then tells me she wants to go to the store, hand the object to some poor clerk, and make him change the battery for her. "I'm the customer, and when I shop, I want customer service! Gotta make those people *earn* their money! They shouldn't get paid just to stand around all day!"
I opened my mouth and then closed it a few times. Just stood there gaping like a fish. "You know," I finally said, "it would never have crossed my mind to do it that way. DIY or die, and all that. Guess I'm just a die-hard."
So, she drives to the store and my cousin and I go get the battery and install it for her. She complains the whole way home about how awful it will be if we installed it wrong, and what will she do if it's broken now because we did it.
I just want to point out that it's one of those "open battery flap, take out old battery, put in new battery" sort of deals. It's also a calculator battery, so it's pretty hard to put in the wrong way... printed side goes up and all.
I offer my sincerest apologies to any shop clerks in Melbourne and/or West Palm. I had no idea she was like that until this weekend.
She then tells me she wants to go to the store, hand the object to some poor clerk, and make him change the battery for her. "I'm the customer, and when I shop, I want customer service! Gotta make those people *earn* their money! They shouldn't get paid just to stand around all day!"
I opened my mouth and then closed it a few times. Just stood there gaping like a fish. "You know," I finally said, "it would never have crossed my mind to do it that way. DIY or die, and all that. Guess I'm just a die-hard."
So, she drives to the store and my cousin and I go get the battery and install it for her. She complains the whole way home about how awful it will be if we installed it wrong, and what will she do if it's broken now because we did it.
I just want to point out that it's one of those "open battery flap, take out old battery, put in new battery" sort of deals. It's also a calculator battery, so it's pretty hard to put in the wrong way... printed side goes up and all.
I offer my sincerest apologies to any shop clerks in Melbourne and/or West Palm. I had no idea she was like that until this weekend.
Comment