Do you actually want to pay more than how much the item is?!

[BowserKoopa1]

An item rang up at my register at regular price, then I noticed a clearance sticker on it for $2.
SC: (unaware that I had already reduced the price) They told us that this is supposed to be $2.50.
Me: There's a clearance sticker on it, so its only $2.
SC: Its supposed to be $2.50.
Me: I know, but you're getting it for $2.
SC: Its $2.50.
Me: There's a clearance sticker on it and its actually only $2. Its 50 cents cheaper.
The customer gives me a confused look and then replies
SC: Oooooooh
As cheap as customers are, bitching and whining about prices all the time, I'm surprised this lady did not catch on right away. Don't customers know how to add? Then again, we all know how stupid customers are

[SG15Z]

They argued over having a more expensive price? Wow I haven't seen that before....

[lobo94]

Maybe this was a case of the customer feeling there was a mistake, and wanting to be honest? Or maybe preoccupation. I know I've questioned at times, but once I hear things like "store discount," then I quit while I'm ahead. (I hope that doesn't make me sound like an EW?)

[Plaidman]

Nah, I've had plenty of customers tell me when they see a price is higher then it rang up.

Even I'm surprised that there are honest people out there. Too bad they are blocked by the sheer numbers of hatred customers that aren't.

[Difdi]

Quoth BowserKoopa1

SC: Oooooooh

I've occasionally pulled this as a brain burp in the past. In my defense, I only do that sort of thing if I haven't slept in at least 30 hours...

[LibraryLady]

I might have questioned that too.

Having worked a register in my youth I don't want to see a cashier come up short at the end of the shift. If I was assured that the lower price was the correct one, I would be happy with it but I want to make sure that was the case.

I want to be fair. I will always tell a cashier when I think I've been grossly overcharged. I will also tell a cashier when I think I've been undercharged by at lest a few cents. The poor kid working the register shouldn't have to give up some of his/her pay for a mistake.

[Fiyero]

I have questioned it before because my brain knows something is wrong before it realises what. I have never pushed it before though.

I am apparently too honest though. Whenever a supermarket gives me too much change I always tell them.

[Samaliel]

I have a question that might be silly about tills being balanced and such things...

If an item is mislabeled and, for example, scans for $2 when it's actually $2.50, is the cashier's till still considered balanced? Or does this only mess up with the stock reports?

[simplyanother]

I would think that the drawer would be balanced. If the customer paid the higher price, then the drawer could be off, but if they paid the amount it rang up for, then...yeah.

When we have items that ring up lower than the shelf price, or the sticker, I always ask the customers if they want me to fix the price to the one on the tag.

They never take me up on it.


Sure as hell throw a hissy fit when something rings up 3.50 instead of 3.49...though.