again, backstory: answer phones wee hours in the morning at a pizza place
sc: some college student
me: Thank you for calling, can I help you?
sc: Yeah, I was placing an order and they hung up on me!
me: Oh, the phone line probably just got disconnected.
sc: No, I really think they just hung up on me.
me: I assure you, the line probably was just disconnected.
sc: No! I feel real upset about this!
me: The line was disconnected, in fact coworker's screen is still on the correct screen.
sc: I don't care! Blah blah blah.
me: Sir, if you're not satisfied, you don't have to order here.
sc: What? Lemme talk to coworker so I can give her a talking to!
me: I'm not going to do that, sir.
sc: Just lemme yell at her.
me: Sir, I cannot let you do that.
sc: Bitch, bitch, blah, blah.
me: I'm sorry sir, goodbye *I hang up*