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thats just not right |
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10-17-2009, 03:29 PM
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Assistant Manager
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Join Date: Jun 2008
Posts: 293
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thats just not right
Guest: Dave, I need a pet friendly property
Me: ok I have one and here is your total with the taxes and fees and nonrefundable pet deposit
Guest: pet deposit? whats that for?
Me: anytime you have a dog, you have to pay a pet deposit
Guest: ok well my dog is housebroke and very well behaved so I'd like to waive the pet deposit
Me: you have to pay a pet deposit if youre bringing a dog
Guest: well thats just not right....anywhere else I have gone, the pet deposit was optional
Me: well it is optional....but if you dont pay it, you cant bring the dog
Guest: what if I didnt pay it but brought my dog anyway?
Me: then we would require you to leave with no refund
Guest: thats not fair....you are not very kind, I have to say
Me: I am sorry you feel that way
Guest: well I am not renting with you and I will make sure nobody else does either, thank you and goodbye CLICK
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10-17-2009, 03:41 PM
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Arts and Hobbies Monster
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Join Date: Feb 2009
Location: In the State of COLD! Washington!
Posts: 700
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...wow... just wow.... You really do get some gems. honestly how do you NOT expect to pay a deposit? I thought it was a given or something...
__________________
"I'm not smiling because I'm happy. I'm smiling because every time I blink your head explodes!" 
-Red
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10-17-2009, 03:44 PM
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Jaded. But fun at parties!
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Join Date: Jul 2006
Location: South Texas (duh)
Posts: 990
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Quote:
Quoth vacation_rentals_suck
Guest: well thats just not right....anywhere else I have gone, the pet deposit was optional
Me: well it is optional....but if you dont pay it, you cant bring the dog
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PERFECT response, sir.
.
__________________
"Grown men should not be having sex with prostitutes unless they are married to them."
.................................................. ..................- Jerry Falwell, Crossfire, May 17, 1997
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10-17-2009, 04:21 PM
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Chairman of the Board
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Join Date: Nov 2007
Location: Wishing for sunshine...
Posts: 4,714
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Wow, this is one of your nicest callers ever! She didn't call you any names and let you go with just a little argument. Perhaps things are turning around for you. 
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A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)
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10-17-2009, 04:28 PM
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Chairman of the Board
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Join Date: Dec 2007
Location: New York
Posts: 3,539
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Sucky, but not to such a higher degree like the other EW's you always get.
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I don't get paid enough to kiss your a**! -Groezig 5/31/08
Another day...another million braincells lost...-Sarlon 6/16/08
Chivalry is not dead. It's just direly underappreciated. -Samaliel 9/15/09
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10-17-2009, 06:01 PM
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Bagger
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Join Date: Jul 2006
Location: Portland, OR
Posts: 432
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Hopefully, all her friends are EWs as well, so if she tells then not to rent from you, your EW count will diminish....but then we wouldn't get your tales of woe, so your readers would lose out too. 
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10-18-2009, 11:49 PM
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Mother to be
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Join Date: Jan 2009
Location: Near the Beach
Posts: 236
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Wow, that one was rather tame compared to most of the ones you had previously.
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10-18-2009, 11:57 PM
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Gateway to your goals
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Join Date: Jan 2008
Location: Canada
Posts: 666
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I have to agree with everyone else, she's pretty tamed to the stories we usually get from you. Still and EW though.
Just out of curiosity, is the pet deposit at your rental properties refunded after an inspection, or is that non-refundable as well? I know different places do it differently.
__________________
Hinakiba777- Student of Divinity-Always trying to get laid.
Annoying student= I pay tuition here so I pay your salary!
Desk Worker= I pay tuition here, too. So I guess I pay myself.
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10-19-2009, 10:38 AM
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Cubicle Zombie
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Join Date: Oct 2007
Location: Arnold, MO
Posts: 746
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I hope they call back, say they don't have a pet.. rent it and try to sneak the dog in.. and then get thrown from the place without a refund.
That would be pure win right there.
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Fixing problems... one broken customer at a time.
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10-19-2009, 02:59 PM
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Go ahead. Make a wish.
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Join Date: Aug 2008
Location: NOLA expatriate
Posts: 5,372
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Quote:
Quoth vacation_rentals_suck
Guest: what if I didnt pay it but brought my dog anyway?
Me: then we would require you to leave with no refund
Guest: thats not fair....
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That sounds quite fair to me -- She knows the rules, she acknowledges that she heard and understood them, and then she (potentially) violates them. Breach of contract on her part if she goes thru with it, that's all on her ^_^
__________________
“Always remember: you’re braver than you believe, stronger than you seem, and smarter than you think” - Christopher Robin
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