Another one from my dad's job as quick lube manager. This actually occurred some years ago, but it still kinda funny.
Backstory: Before Infiniti started making cars that were totally unique to the brand, many of their cars were rebadged Nissans. Like the G20, which was a Sentra with an Infiniti badge and leather seats (for several thousand more).
Guy comes in looking for an oil change with his G20. As his car is rolling into the bay, SC asks if the shop carries the oil filter his car needs. This is the sucky part....
Dad: Sure we do.
SC: Mind if I see the box?
*Dad gets the box and shows it to him.*
SC: Why does it say Nissan and not Infiniti?
Dad: Because this filter is designed to fit both Nissan and Infiniti vehicles as they share the same engines.
SC: Um my car's not a Nissan, it's an Infiniti! SLD's note: He apparently drank the kool-aid.
Dad: I hate to break it to you but your G20 is a Sentra with an Infiniti logo and leather seats, and it has the same engine. That's why this filter fits.
SC: How dare you! My car is not a piece of crap econobox, it's a luxury car! SLD's note: The same people who bought a Cimarron said the same thing.
Dad: I'm sorry but I honestly don't know what to tell you other than the filter will fit.
SC: You can start by giving me the corporate phone number after we do the oil change! You insulted my car!
Dad: Sure, here it is.... *Gives him the DM's phone #.*
Dad warns the DM about this guy. The day after, dad's boss phones him....
DM: The guy with the G20 wanted to lodge a complaint against you for calling his car a Sentra with leather seats.
Dad: And what did you tell him?
DM: I told him to go to a Nissan dealership and park his G20 next to a Sentra and look at both interiors. He hung up.
I don't know if the guy ever came back.
Backstory: Before Infiniti started making cars that were totally unique to the brand, many of their cars were rebadged Nissans. Like the G20, which was a Sentra with an Infiniti badge and leather seats (for several thousand more).
Guy comes in looking for an oil change with his G20. As his car is rolling into the bay, SC asks if the shop carries the oil filter his car needs. This is the sucky part....
Dad: Sure we do.
SC: Mind if I see the box?
*Dad gets the box and shows it to him.*
SC: Why does it say Nissan and not Infiniti?
Dad: Because this filter is designed to fit both Nissan and Infiniti vehicles as they share the same engines.
SC: Um my car's not a Nissan, it's an Infiniti! SLD's note: He apparently drank the kool-aid.
Dad: I hate to break it to you but your G20 is a Sentra with an Infiniti logo and leather seats, and it has the same engine. That's why this filter fits.
SC: How dare you! My car is not a piece of crap econobox, it's a luxury car! SLD's note: The same people who bought a Cimarron said the same thing.
Dad: I'm sorry but I honestly don't know what to tell you other than the filter will fit.
SC: You can start by giving me the corporate phone number after we do the oil change! You insulted my car!
Dad: Sure, here it is.... *Gives him the DM's phone #.*
Dad warns the DM about this guy. The day after, dad's boss phones him....
DM: The guy with the G20 wanted to lodge a complaint against you for calling his car a Sentra with leather seats.
Dad: And what did you tell him?
DM: I told him to go to a Nissan dealership and park his G20 next to a Sentra and look at both interiors. He hung up.
I don't know if the guy ever came back.
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