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"Why are you asking?" (a case for the Tinfoil Hat Support Centre) |
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08-06-2010, 12:20 PM
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Moron in Management
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Join Date: Jul 2010
Location: Somewhere under the rainbow...
Posts: 425
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"Why are you asking?" (a case for the Tinfoil Hat Support Centre)
Earlier I had this lady on the phone who was looking for another department but couldn't find their number. Now, we are not a switchboard, but I am aware that it might happen, so I explain her that unfortunately it is not possible for me to transfer her to the department she is looking for but I can give her the number.
Me: "OK, I have the number, could you please tell me whether you are calling from the UK or from the Republic of Ireland?"
Lady (has a foreign accent, therefore I am absolutely unable to even guess where she might be calling from): "No, why should I tell you? Why do you want to know? Do you make differences where I am coming from? I have the right not to tell you!"
Me: "Well, actually... as you may imagine we do..."
Lady (interrupting): "What should I imagine now?"
Me: "We have different numbers for the two different countries, Ma'am, both national".
Lady: "Hm. Oh. OK. Hm. I guess it makes sense. Yes. Can you give me both?"
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08-06-2010, 02:00 PM
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So it's supposed to do that?
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Join Date: Jun 2010
Location: Eastern US.
Posts: 4,500
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Hmmm....She thought you recognized her accent and were therefore about to discriminate based on that!! The horror! 
In what way you can apply said assumed discrimination to a phone call....I have no idea. Maybe she thought you were going to give her a non-working number, then sit back, laughing evilly, knowing she couldn't reach the department she needed.
Paranoia is funny that way. 
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08-06-2010, 09:34 PM
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TheCashierFormerlyKnownAs Lead
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Join Date: Jul 2006
Location: Sitting at my Computer Desk.
Posts: 1,012
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Quote:
Quoth C. Cecil Ivanish
Lady (interrupting): "What should I imagine now?"
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Imagine allll the customerrrrs being non-suckeeeeee...
You may saaayyy I'm a dreamer, but I'm not the only one...... 
Mike
__________________
Meow.........
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08-07-2010, 08:04 AM
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stressed out broke pizza guy
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Join Date: Jul 2006
Location: In the land of Green and Gold eating Pepperoni with an UZI
Posts: 1,904
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Quote:
Quoth JustaCashier
Imagine allll the customerrrrs being non-suckeeeeee...
You may saaayyy I'm a dreamer, but I'm not the only one......
Mike
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The lovers, the dreamers and ME!!!!!
__________________
I'm lost without a paddle and headed up SH*T creek.
I've got one foot on a banana peel and the other in the Twilight ZONE.
-- The Fools -- Life Sucks Then You Die.
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08-07-2010, 08:15 AM
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Chairman of the Board
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Join Date: Dec 2006
Location: The Express Lane
Posts: 3,358
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Quote:
Quoth Racket_Man
The lovers, the dreamers and ME!!!!! |
Kermit? Is that you?
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08-09-2010, 03:34 AM
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Mistress of the House of Books
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Join Date: Nov 2006
Location: The Wonderful Land of Aus
Posts: 4,167
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Some day we'll find it. The suckless connection.
__________________
Seshat's self-help guide:
1. Would you rather be right, or get the result you want?
2. If you're consistently getting results you don't want, change what you do.
3. Deal with the situation you have now, however it occurred.
4. Accept the consequences of your decisions.
Disclaimer:
My professional areas of expertise are computing and writing: I am not a doctor or a lawyer.
When your health, freedom, etc are at risk, always see a professional.
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08-09-2010, 10:23 AM
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Moron in Management
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Join Date: Jul 2010
Location: Somewhere under the rainbow...
Posts: 425
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Quote:
Quoth MoonCat
Hmmm....She thought you recognized her accent and were therefore about to discriminate based on that!! The horror!
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Well... she had a *foreign* accent. Not British, not Irish. Clearly not a native speaker of English. So... no, not a chance I could guess correctly. Not that I would have tried anyway...
Quote:
Quoth MoonCat
In what way you can apply said assumed discrimination to a phone call....I have no idea. Maybe she thought you were going to give her a non-working number, then sit back, laughing evilly, knowing she couldn't reach the department she needed.
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I had an issue once I forgot to ask - I gave an Irish customer an UK number and he complained that he'd have to make an international call, and that he was not happy about that. Of course, as we do have an Irish number, I apologised and gave him the correct one...
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08-09-2010, 10:37 AM
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Moderated Poster
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Join Date: Aug 2009
Location: California
Posts: 1,694
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Quote:
Quoth MoonCat
sit back, laughing evilly, knowing she couldn't reach the department she needed.
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I do this all the time. You have to get your kicks somewhere 
__________________
Thou shalt not take the name of thy goddess Whiskey in vain.
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08-09-2010, 08:11 PM
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So it's supposed to do that?
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Join Date: Jun 2010
Location: Eastern US.
Posts: 4,500
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Quote:
Quoth Whiskey
I do this all the time. You have to get your kicks somewhere |
So true. A co-worker and I once made up a list of all the customers we'd like to launch into space (with no return vehicle). It was a LONG list.
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08-13-2010, 09:32 PM
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Chairman of the Board
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Join Date: Dec 2007
Location: Inside the Beltway.
Posts: 3,380
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Quote:
Quoth MoonCat
So true. A co-worker and I once made up a list of all the customers we'd like to launch into space (with no return vehicle). It was a LONG list. |
Wonderful. More space clutter. No doubt these are the direct descendants of the inhabitants of Golgafrincham Ark Fleet, Ship B from the Hitchhikers Guide series.
__________________
"I don't have to be petty. The Universe does that for me."
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