April, I hate to disappoint, but my 'writing voice' is way more interesting than my speaking voice...sigh.
But, yes, we allow people to return underwear.
If the tags are off, however, that's a different story. I'm not sure what difference that makes since Sadie had to actually slip those frillies on to know they aren't the right size and, tag or no, body met fabric.
I work the customer service desk and deal with returns all day. I've had people try and return used underwear (yes, used; it had obviously been washed and worn). Of course, I didn't realize this until I had wisked it out of the bag.
Good thing we keep anti-bacterial handwash close by.
And even more gross was the old lady who returned a small blanket with stains on it. I had my hands all on it before I saw this and one of the managers walked up and whispered, "Oh, God. That's blood."
There's no smilie icon with an appropriate enough expression to relay my reaction to that.
"No! You can take the kids, but you leave me my monkey." - WALK HARD: THE DEWEY COX STORY