Pee on your own time

[ShadowBall]

Bear with me if the thing I'm going to ask about is a normal work practice, because I honestly don't know if it is or not.

Is it normal for an employee to need to clock out to use the restroom? I only ask because we've been told we need to do this, and only when I mentioned it to someone in passing did they say that sounded a little odd. We need to clock out if we want a drink too...basically, anything involving leaving our seats, we need to clock out for.

We also get yelled at if we have our stations in training mode (which is for when we have meetings or the boss talks to people individually about how they're doing their job wrong) and need to pee right after the meeting. Last time we had one of our floor meetings, the boss said, "Make sure you punch out before going to the bathroom!" Because, hey, that's two minutes for which she would be paying that person to pee!

Maybe somewhere along the line, someone was taking hour-long potty breaks and now the boss has to be a pee-time Nazi. It just sucks sometimes when you're throwing back coffee all day long, your bathroom time adds up and might mess with your hours. You hear about it if you are behind on your hours even by a few minutes. Conversely, we are not allowed to punch in until a certain time. This is to ensure nobody gets eight hours of work in a day because then they might be considered full-time and the company is not interested in giving anyone any benefits.

[surreal20]

I don't believe that is legally allowable. There is one thing to a break. You should read up on the laws in your area and take it up with higher ups.

This sounds rather fishy, and i wouldn't stand for it.

[Lachrymose]

Are you in a call center?

I remember it being standard practice a few years back when I worked in one.

[ShadowBall]

Yeah, I'm a cold-caller. It's not as if the bathrooms are far away - they're right outside the office doors. But then again, if you leave your work station on (as in not on break or "end of the day"), it automatically calls other numbers. Basically the only setting where you are not clocked out (unpaid) is training, and you can only use that for, as said, meetings.

Ehh, okay, maybe it makes more sense than I thought.

[Lachrymose]

Yeah, I used to work for MCI about 12 years ago (has it been that long..wow!). They didn't even like it when we had to go off of our break time.

It was probably the strictest setting I've ever worked in, but, like you said, there is some sense to it. I do have to say, I generally liked the work though (inbound CS).

[telecom_goddess]

I have worked in call centers and it has never been a policy to clock out to go to the bathroom....and I think it's bullshit that you have to do that. What if you're diabetic and on diuretics like me for example? I get up and pee a LOT. There is no way that they are going to dock my pay for that.

I would read up on BOLI laws and the like....that can't be legal.

[50 mission cap]

I work at a call center, have done both in and out-bound, my experience is you need to log out so you dont get calls, but are still paid. However this does affect your performance if you are offline often. if you are not getting paid for this you should follow up.

[Heksubah]

I've worked in call centers for 12 years. Most that I've been at have an AUX or ACW (after call work) mode on the phone that you can hit that will stop the calls from coming in or going out. They usually warn you not to get too heavy on that because it will have an affect upon your adherence to your set schedule, and most of them require like 95% adherence (which means you can oopsie like 7 minutes a day and be fine, and if one day you don't take a break, then another day you have a little bit longer because it is usually a monthly stat.)

[ShadowBall]

Oh I have to pee a lot too since I'm drinking coffee like it's going out of style. And out of politeness, if I need to do anything besides peeing, I will do it in the bathroom down the hall. I also brush my teeth halfway through the day because if I don't after my copious sugar intake, my teeth will hate me and I will need to go get my mouth stabbed again. But my performance does not suffer from bathroom breaks at all. Hey, they feed us coffee, they have to expect people to pee a lot. One guy opposite my computer has a gallon of water at his desk that he drinks all day long, so I know he's going to be needing the bathroom a lot.

But our computers do not have an option where we are logged out, but still paid. Breaks - including lunch - are unpaid. You can work through your lunch and get paid, but if you get up for any reason besides meetings, you have to set your status as "end of the day," or clocked out.

Honestly, I usually have to use the bathroom about four or five times a day at work, and that uses up maybe ten minutes in total. I might get the uncontrollable urge for a bottle of pop and take two minutes to run to the vending machine. Basically, bathroom time is so negligible that you could easily make it up by maybe coming back from lunch a minute or two earlier each day the following week.

Meanwhile, my boss is pregnant and spends a lot of time in the bathroom puking, which I know is often expected under such circumstances. I don't know if bosses have to clock in and out or not, but I have a good feeling she was getting paid to be in the bathroom.

[wagegoth]

You have to check your local labor laws, as they vary widely from state to state. They should be online. If it isn't clear, there should be a contact number to reach the labor board for your area.