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ATTENTION!! (with regards to violence) |
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02-02-2007, 10:23 AM
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Lunatic posing as normal!
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Join Date: Jul 2006
Location: My own little corner of insanity
Posts: 5,604
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ATTENTION!! (with regards to violence)
We have had a lot of new members lately, but there has also been a sudden disturbing trend among the standing members as well, so I think a reminder is in order.
We do not condone violence to our customers, on or off duty, nor do we condone violence to our co-workers or managers. This includes physical as well as threats.
Please take time to familiarize yourself with the rules again.
We have had to do a lot of edits, and there have been some 'newbie' posts that we were not able to approve, because they contained violent situations, or threats of violence.
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Too tired of living and too tired to end it. What a conundrum.
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02-02-2007, 02:39 PM
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Call Center Monkey
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Join Date: Aug 2006
Posts: 695
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I suppose I am fortunate in that I've never seen a physical confrontation at work, the closest I saw was some nut who threw his store discount card at my manager.
I tend to believe that violence isn't really something to make light of.
However I am reminded of Kusnangi's thread about being assaulted at work. So is it safe to say that if WE are involved in an altercation with a customer or co-worker we can post about it, so long as we don't make a threat of retaliation in any form?
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02-02-2007, 02:45 PM
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Just some guy
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Join Date: Jul 2006
Location: Wiffletown
Posts: 11,248
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Generally speaking, go with the law of the land (UK or US). We don't mind self-defence to protect yourself from harm, but if it's threatening customers (counted as assault, and we don't like it done to us) or attacking them physically (as before), then it's a major no-no.
Rapscallion
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02-02-2007, 02:48 PM
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Historically Inaccurate Mod
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Join Date: Jul 2006
Location: Alberta, Canada
Posts: 1,763
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Quote:
Quoth CrazedClerk
So is it safe to say that if WE are involved in an altercation with a customer or co-worker we can post about it, so long as we don't make a threat of retaliation in any form?
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Of course. You are posting about a (very) sucky customer at work. That is openly encouraged by everyone here. But if you threaten to rip off his arm and beat him with the messy end-that's where we draw the line.
If you have any questions, feel free to PM a moderator. That's what we're here for.
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I pray for the strength to change what I can, the inability to change what I can't, and the incapacity to tell the difference -Calvin, Calvin & Hobbes
Being a pessimist and cynical wouldn't be so bad if I wasn't right so often!
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02-02-2007, 05:32 PM
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Senior Stuff Do'er
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Join Date: Nov 2006
Location: South Africa
Posts: 3,381
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I'm a bit of a hippy - make love not war, etc etc. The worst I'll probably ever do to a customer is wish upon them the fleas of a thousand camels. Or that they get audited by SARS (the South African Revenue Service - unfortunate, I know!).
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02-02-2007, 09:19 PM
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Lunatic posing as normal!
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Join Date: Jul 2006
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Quote:
Quoth CrazedClerk
However I am reminded of Kusnangi's thread about being assaulted at work.
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Well, I have a strong hunch it is exactly because of that thread that a lot of the newer members have assumed we condone violence.
Being assaulted by customers is the exception rather than the rule, and a story as fantastic as Kusanagi's certainly doesn't happen on a daily basis.
Should a situation arise where a person is attacked, and there is no other choice but to fight back, that is a different thing altogether.
All we would ask is, if you do post about it, don't glorify the violence.
What we have a concern about is a customer being annoying and having a member think it's OK to threaten them with physical harm, or actually do something violent in retaliation.
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Too tired of living and too tired to end it. What a conundrum.
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02-03-2007, 02:16 AM
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Call Center Monkey
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Join Date: Aug 2006
Posts: 695
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Quote:
Quoth Ree
Should a situation arise where a person is attacked, and there is no other choice but to fight back, that is a different thing altogether.
All we would ask is, if you do post about it, don't glorify the violence.
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I hadn't thought about that too much but it makes sense. I mean god I make 7.85 an hour, NOTHING job related is worth risking my life over and I don't seen any benefit in risking my personal safety by provoking a customer. Not to mention it would likely result in me being fired and a lawsuit against the company. However, IF someone presents an immediate threat to me and I must act in self defense, I will.
BUT...attacking someone because you THINK they are going to attack you is not self defense, so there's a fine line there.
Last edited by Ree; 02-08-2007 at 12:59 AM.
Reason: Excessive quoting
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02-03-2007, 02:24 AM
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Lunatic posing as normal!
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Join Date: Jul 2006
Location: My own little corner of insanity
Posts: 5,604
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Quote:
Quoth CrazedClerk
IF someone presents an immediate threat to me and I must act in self defense, I will.
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That would be your choice, then, and as long as you don't come here making a post to brag about how you took down some customer who tried to attack you, and expect high fives and a pat on the back from all the members, then it's a choice you have to live with.
I make no judgments on it IF it happens, as long as it stays off this site.
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Too tired of living and too tired to end it. What a conundrum.
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02-04-2007, 04:22 PM
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Sold Out
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Join Date: Nov 2006
Location: St Louis, MO
Posts: 268
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I feel as if i should add that throwaway comments about violence aren't necessary. I recently posted something where I added a mental comment on what i would like to have done to someone. Saying you want to kick someone's ass really doesn't add anything to your post. It really doesn't add anything to your machismo either...
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02-08-2007, 12:07 AM
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Suckway Slave...still
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Join Date: Jul 2006
Location: Ninth Circle of Hell, California, USA
Posts: 188
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So, then, where do  ,  ,  , and  fall into all this?
What I mean to say is, is it still alright to describe pretend violence against customers, etc. if it's obvious we're kidding? I don't pretend to speak for others, but I see a big distinction between joking about creative violence and actually saying we want to do it.
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Discourtesy Clerk, purveyor of fine hay bales, pine scented douche and stuff that's not in bins since July 2006.
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