Go Back   Customers Suck! > The Heart of the Site > Sucky Customers > Praising customers, colleagues, and good service

Closed Thread
 
Thread Tools Display Modes

Fitbit's great customer service
  #1  
Old 04-06-2011, 01:07 PM
Sapphire Silk's Avatar
Sapphire Silk Sapphire Silk is offline
Will Work for Bacon
 
Join Date: Dec 2009
Location: San Angelo, CA
Posts: 4,230
Default Fitbit's great customer service

About 18 months ago, I bought a computerized pedometer called Fitbit. It keeps track of calories, steps, miles and also (which is the reason I bought it) it monitors your sleep wake cycle if you wear it to bed. Very cool, and there's a web page I can upload the data to and keep track of my progress.

Well, I have't used it in awhile and I lost the wrist band it came which, which I need to wear it to bed (during the day I clip it to my bra). I wrote the company to see if I could purchase a new wrist band (I specifically asked to buy one).

They're sending me one for free!

Thanks, Fitbit!
__________________
Not my circus, not my monkeys

  #2  
Old 04-06-2011, 01:10 PM
Yarnil Yarnil is offline
Front End Supervisor
 
Join Date: Mar 2011
Posts: 204
Default

Good customer service....Very good indeed
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 08:43 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.