bout bloody time
Okay, so one of the complaints I hate getting is because it is one of the most valid.
We have no way to tell when someone is typing (a technical flaw that will likely never be fixed as a large number of our users use text message based software to connect to us rather than traditional IM based software).
That is people getting upset when we ask [Are you still there?] when they are just typing a long reply, and i can see why, it's kind of rude and impatient sounding.
So now management has finally approved using the much gentler sounding [Awaiting your reply]
much more polite, lets them know that we are still there, while reminding them that the hearing user is waiting so please don't take too long.
If you wish to find meaning, listen to the music not the song