When I was going for classes in the medical field, I went to a medical school/hospital building, a very big one.
The building was divided into two parts, one for hospital staff, patients ,and their visitors and the other for students and teachers. Right between these two parts is the cafeteria, so it's closer to both and makes it easier to reach.
So one day, I arrive early and decide to go to the cafeteria for expresso and some lunch. As I'm checking in, the women with two young girls ( I think one was about 7 and the other 12) ask the front desk person ( I have no idea what they're called) where the cafeteria is. I volunteer to show them since I'm on my way there and it's kinda easy to miss. I assume they're there to visit a loved one and want to grab a bite to eat before going to see them.
I don't ask them who they're there to visit because it would be terribly rude.I remember how it was for me when my Dad was in the hospital after he had a heart attack, after all.
I lead them to the cafeteria and get my expresso. It was then that it occured to me that they weren't there to visit anyone.
Girl 1, the youngest: Mommy, they don't have anything good here. Can't we go somewhere else?
Mother: No, we're eating here.
The mother then tries to get them to pick something, but the girls keep saying "Ewww" and "Gross" to whatever she suggests. Finally, the oldest gets a tuna-fish sandwitch. The youngest though, wanted to get pudding. Mother doesn't approve.
"You can't have pudding for dinner." she says.
So the girl gets a cheeseburger ( one of the specials for that day) and french fries. They pay for their food and sit down. Both kids aren't happy with their food and keep whining about how they would rather go to Mc'Donalds. The mother tells them to shut up and eat, that it's all they could afford. Then she starts eating the soup she ordered and immediatly spits it out and all over the table.
Mother: This soup is horrible! I can't believe I paid $3.00 for this!
At this point, I'm struggling to stop myself from laughing and pointing out to the lady that she is eating at a hospital. I mean, what does she expect? Some of the food there is good, don't get me wrong, but it's not five-star food cooked by a world-famous chef. It's hospital food prepared by hospital staff.
So mother takes her soup to cashier and demands a refund. The cashier refuses and the mother argues. What is probably the worst part of this story is that while she was arguing and demanding to see the supervisor, the oldest girl walks off.
She goes outside the cafeteria and starts talking on her cell phone, almost inside the Cardiac Wing, whitch is right across the hall and through a pair of double doors. There are signs everywhere telling people not to use their cell phones in that area, since it's very close to patient care areas and could interfer with the equipment, namely respirators and heart monitors. Importent things that, if messed with, could be the death of the person hooked up to it. For an example, if someone in that Cardiac wing had a sudden heart problem, and that girl's cell phone interfered with and disabled the heart monitor, no one would know. All because her mother was too busy trying to get a refund for a $3.00 bowl of soup because it didn't met her standards.
I couldn't allow that so, in the softest tone possible so I didn't disturb the patients, told the girl to take her conversation back into the cafeteria and pointed to the sign.
Cell Phone Girl: You can't tell me what to do and I can talk on my phone wherever I want. You ain't no nurse so get out of my business.
Me: *trying to keep my cool* I'm not a nurse, I'm a student, but I can tell you what to do because you are endangering the patients in this wing. So please, go back into the cafeteria.
Girl: off!
At that point, a nurse who overheard the entire conversation stepped in, telling the girl to go back to her mother before she called security. The girl screamed and cursed at her, alerting her mother, who cursed at the nurse then at me, saying she would never come back again, and left. I don't think anyone really cared, I didn't.
Honestly, acting that way isn't acceptable anywhere in public, let alone a hospital where sick people are trying to recover. My already dying hope in humanity died alittle more that day.
The building was divided into two parts, one for hospital staff, patients ,and their visitors and the other for students and teachers. Right between these two parts is the cafeteria, so it's closer to both and makes it easier to reach.
So one day, I arrive early and decide to go to the cafeteria for expresso and some lunch. As I'm checking in, the women with two young girls ( I think one was about 7 and the other 12) ask the front desk person ( I have no idea what they're called) where the cafeteria is. I volunteer to show them since I'm on my way there and it's kinda easy to miss. I assume they're there to visit a loved one and want to grab a bite to eat before going to see them.
I don't ask them who they're there to visit because it would be terribly rude.I remember how it was for me when my Dad was in the hospital after he had a heart attack, after all.
I lead them to the cafeteria and get my expresso. It was then that it occured to me that they weren't there to visit anyone.
Girl 1, the youngest: Mommy, they don't have anything good here. Can't we go somewhere else?
Mother: No, we're eating here.
The mother then tries to get them to pick something, but the girls keep saying "Ewww" and "Gross" to whatever she suggests. Finally, the oldest gets a tuna-fish sandwitch. The youngest though, wanted to get pudding. Mother doesn't approve.
"You can't have pudding for dinner." she says.
So the girl gets a cheeseburger ( one of the specials for that day) and french fries. They pay for their food and sit down. Both kids aren't happy with their food and keep whining about how they would rather go to Mc'Donalds. The mother tells them to shut up and eat, that it's all they could afford. Then she starts eating the soup she ordered and immediatly spits it out and all over the table.
Mother: This soup is horrible! I can't believe I paid $3.00 for this!
At this point, I'm struggling to stop myself from laughing and pointing out to the lady that she is eating at a hospital. I mean, what does she expect? Some of the food there is good, don't get me wrong, but it's not five-star food cooked by a world-famous chef. It's hospital food prepared by hospital staff.
So mother takes her soup to cashier and demands a refund. The cashier refuses and the mother argues. What is probably the worst part of this story is that while she was arguing and demanding to see the supervisor, the oldest girl walks off.
She goes outside the cafeteria and starts talking on her cell phone, almost inside the Cardiac Wing, whitch is right across the hall and through a pair of double doors. There are signs everywhere telling people not to use their cell phones in that area, since it's very close to patient care areas and could interfer with the equipment, namely respirators and heart monitors. Importent things that, if messed with, could be the death of the person hooked up to it. For an example, if someone in that Cardiac wing had a sudden heart problem, and that girl's cell phone interfered with and disabled the heart monitor, no one would know. All because her mother was too busy trying to get a refund for a $3.00 bowl of soup because it didn't met her standards.
I couldn't allow that so, in the softest tone possible so I didn't disturb the patients, told the girl to take her conversation back into the cafeteria and pointed to the sign.
Cell Phone Girl: You can't tell me what to do and I can talk on my phone wherever I want. You ain't no nurse so get out of my business.
Me: *trying to keep my cool* I'm not a nurse, I'm a student, but I can tell you what to do because you are endangering the patients in this wing. So please, go back into the cafeteria.
Girl: off!
At that point, a nurse who overheard the entire conversation stepped in, telling the girl to go back to her mother before she called security. The girl screamed and cursed at her, alerting her mother, who cursed at the nurse then at me, saying she would never come back again, and left. I don't think anyone really cared, I didn't.
Honestly, acting that way isn't acceptable anywhere in public, let alone a hospital where sick people are trying to recover. My already dying hope in humanity died alittle more that day.
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