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I almost never see people being rude outside of my own work but this one was almost surreal, it was really too bad he was unaware of everything other than his anger because I was mocking him the entire time I was in line behind him.
Scene: A big local pet store.
Cast:
SC: Irate because he can't get cash for a dead bearded dragon that his girlfriend paid for with HER credit card. The system simply doesn't allow it.
Cashier: Called a Manager by the time I got there.
M: the Manager Calm, collected, and actually a little amused which was surprising.
SC: Are you kidding me?
M: No sir, I am not kidding you.
SC: You mean to say that I drove 30 minutes with a dead bearded dragon in my car and you won't do anything about this?
M: I'm sorry sir, but our system does not give me the option to do what you're asking for. I need the card number to put the money back on the card, I cannot do cash.
SC: I was retail management for 5 years, don't you play these games with me! You don't want me to get loud in this store.
(About here my thoughts were Please get loud in this store, I wanna cut you down. but he never did...)
M: Sir without the card there's nothing I can do for you.
SC: You are messing with the wrong people here, I will call people! I know people, I will call the ASPCA on you! You are selling sick bearded dragons and you have to do something about it! I want to speak to your corporate!
M: We do not have a corporate, we are a family-owned business and you can call here and ask for [Name]. We do not willingly sell sick bearded dragons here.
SC: Like hell you don't, your worker sold me a sick dragon and I want to talk to someone about it, I want him taken care of, I want you to DO something! He said that it was sick!
M: ...Sir...okay...*sigh* We do not sell sick animals here. [I could see it in her mind what she was thinking: If the associate told you it was sick, why did you buy it? You're lying to me. You're lying and I can't say ANYTHING. We'll see how far you get with this...]
He was still ranting and raving when I walked out the door. I should have stayed and stared at him for a little longer but I just loved how it went from wanting cash for it just because it was dead to some giant "you sell sick animals" thing after he couldn't get his way. Like...no dude, no.
I really wish he would have heard me making fun of him, but the cashiers got a nice smile from my impressions.
Scene: A big local pet store.
Cast:
SC: Irate because he can't get cash for a dead bearded dragon that his girlfriend paid for with HER credit card. The system simply doesn't allow it.
Cashier: Called a Manager by the time I got there.
M: the Manager Calm, collected, and actually a little amused which was surprising.
SC: Are you kidding me?
M: No sir, I am not kidding you.
SC: You mean to say that I drove 30 minutes with a dead bearded dragon in my car and you won't do anything about this?
M: I'm sorry sir, but our system does not give me the option to do what you're asking for. I need the card number to put the money back on the card, I cannot do cash.
SC: I was retail management for 5 years, don't you play these games with me! You don't want me to get loud in this store.
(About here my thoughts were Please get loud in this store, I wanna cut you down. but he never did...)
M: Sir without the card there's nothing I can do for you.
SC: You are messing with the wrong people here, I will call people! I know people, I will call the ASPCA on you! You are selling sick bearded dragons and you have to do something about it! I want to speak to your corporate!
M: We do not have a corporate, we are a family-owned business and you can call here and ask for [Name]. We do not willingly sell sick bearded dragons here.
SC: Like hell you don't, your worker sold me a sick dragon and I want to talk to someone about it, I want him taken care of, I want you to DO something! He said that it was sick!
M: ...Sir...okay...*sigh* We do not sell sick animals here. [I could see it in her mind what she was thinking: If the associate told you it was sick, why did you buy it? You're lying to me. You're lying and I can't say ANYTHING. We'll see how far you get with this...]
He was still ranting and raving when I walked out the door. I should have stayed and stared at him for a little longer but I just loved how it went from wanting cash for it just because it was dead to some giant "you sell sick animals" thing after he couldn't get his way. Like...no dude, no.
I really wish he would have heard me making fun of him, but the cashiers got a nice smile from my impressions.
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