we're closed!....

partsgrunt · #1 05-12-2012, 09:14 PM

Hey, long time lurker, first time poster. I couldn't take it any longer, I snapped and just had to post...

So, the scene: it was a slow saturday at the store. I'm trying to get a relic automobile of mine ready to head to a rather large get-together of similar automobiles next weekend a couple states away, and not having much luck. Sitting around the warehouse out back is a manual transmission that I just rebuilt and have to install, a radiator, every cooling system hose in the darn thing, and a few other choice bits and pieces. At the time, we'd just closed and I was out back wrestling a fuel pump out of the gas tank to swap that out preemptively as they don't last as long as this one has, evAr, and I'm sure as hell not going to get stuck 400 miles from home with a bum pump knowing full well it was way past its expiration date...

A guy from a local garage came barging through the warehouse door (mind you, the building is locked up, the sign in the front window says CLOSED, and the POS system is shut down..) and fairly demanded some parts. Really? We're closed, I'm coated in gasoline up to my armpits, pissed off, and you're barging in the back door...

No, I won't bill you for them Monday. No, I won't fire the POS stuff back up and bill you for them now. If you want stuff, come back when we're open, for crying out loud. Actually, I'll GIVE 'em to you, and follow you back to your shop, and you can change my oil for me, and bill ME for it on Monday, right? Oh, no? Ah. Well, we're on the same page then it seems.

As an aside, you shouldn't really be working on your vehicle drunk, let alone driving it. It's pretty bad when I'm coated in gasoline and can smell beer on you from 6 feet away.

Pixilated · #2 05-13-2012, 12:07 AM

But he NEEEEEDS those parts! NAAOOOWWWW!!!
*hic*

artcurmudgeon · #3 05-13-2012, 12:35 AM

what a buttmunch!

Argabarga · #4 05-13-2012, 12:58 AM

I feel your pain having had one too many of the It's-3am-and-I-need-a-tire-NOW people

Sorry, not my fault you left home at 1am with a spare that was flatter than the tire you now need replaced

partsgrunt · #5 05-13-2012, 01:16 AM

Yeah, good thing you mentioned the spare. I bet lots of people are cruising around with a flat spare. I found the one in the aforementioned vehicle flat when i was in there today as a matter of fact. Check your spares, people!

I think it was the whole ignoring-the-closed-sign-and-stomping-in-the-back-door deal that irritated me, mainly. Then there's this other side of me that says, you could have just done it, and made the money. <shrug> I guess I value "my time" enough where it just wasn't worth it to me.

downforit2008 · #6 05-13-2012, 01:24 AM

The sign says CLOSED. Some moron looks at it and says to themselves, "It's okay. I'm a customer! They HAVE to stay open as long as I'm offering to pay them!"

I don't think so. Even people like us have lives of our own to have. Next time, they should come back when there IS a chance in hell that the business is open for quite some time to come!

Slave to the Phone · #7 05-13-2012, 01:36 AM

Butbutbut...you were working at the shop. Of course he had the right to expect that you would drop everything and cater to his every need.

Idiots abound.

PS Welcome to CS

This is the place where we put the fun back into dysfunctional families. You are now one of us!

Kristev · #8 05-13-2012, 09:44 AM

Quite true. But we don't need to put the cuss in customer. The consumers do that just fine on their own.

Web_Pict · #9 05-13-2012, 12:35 PM

I have a problem with these too.
It's a bit complicated, because this company opens up 7.00 and I usually start working laundry-issues then. My other issues are scheduled to start 9.00 and I'm meant to leave 15.00.

But nearly every morning people start asking me to work "other issues" 8.30, even 8.15, some even soon after 7.00! "But you are here, why can't you...?"

Because I'm not scheduled to!!! It's all written to door!! I have other things to do!!!11!!

And then, when I'm going to leave at 15, people keep coming in 14.45, maybe even 14.55, asking me do something that takes at least 20 minutes. And I need to clean up before I can leave. And I usually have laundry-issues waiting to set up for the next day. My co-workers will stay to 17.00, but I won't.

And then my co-workers drive me crazy by telling people they should ask me, if I'm willing to reset my schedule for them. I'm not. Just f@(&ing tell them NO. NOT NOW!!!! COME BACK LATER!

*SIGH... feeling better now, thanks...*

protege · #10 05-13-2012, 03:42 PM

Quote:

Quoth Web_Pict

And then, when I'm going to leave at 15, people keep coming in 14.45, maybe even 14.55, asking me do something that takes at least 20 minutes. And I need to clean up before I can leave.

Along those lines, the people that really bug me...are the tools that call at 4:59 or even at 5:00, and then get upset because I can't help them. I work for a financial services company; most firms in the industry work New York hours. That is, we're open when the trading exchanges are. Sorry guys, but we close at 5--the boss is gone, and anyone that could help you is probably gone as well. Computers are off, and I'm not about to turn all that crap back on. To do so, takes a good 15 minutes, including logging-in to the system. You had *all* day to call and get your order(s) processed. Why the hell did you wait? Yes, I *know* I'm still in the office. I'm finishing up what I have to do. No, I will *not* help you. Computers are off, the server is being worked on, so bugger off.

After one too many of those calls, I no longer answer the phone after 5. If it's that important, the caller should have called during business hours. Whatever it is, it will have to wait until morning.