So, this lady lives at the far edge of the delivery area and doesnt tip. Ever. Told a guy once she would never ever tip because she didnt think there was enough toppings on the pizza after she called to complain. She never tipped anyway.
Well, yesterday she placed an order.
Phone
OW: Now make sure they put the cheese all the way to the crust and put lots of pepperoni and peppers on it. and I want extra cheese.
Me: I will inform the cook to put cheese to the crust, extra cheese will cost extra though. It will be 40 cents more.
OW: But I always did it before and they let me.
me: sorry but cheese is expensive so we have to charge more. The three toppings do not include cheese, but if you want extra cheese instead of a third topping it will be 40 cents.
((several times she repeated the lots of toppings and to the edge of the crust))
Me; We will only put the standard amount of toppings on unless you pay for them.
She also ordered a sandwich and we went through the same thing about toppings.
SO.. fast forward, she comes into pick up her order.
OW: But this isnt the total I was told on the phone.
Me: It is maam, I read it right off the computer to you.
((she then takes a napkin and starts adding it up and she was bitching about how the extra cheese cost extra... I have NEVER in my life heard of extra cheese being considered a topping in the traditional pepperoni, sausage.. its always extra))
But the thing that really irked me.. was her smell.
She smelled like embalming fluid, had it not been daytime I would have thought she was the walking dead.
Well, yesterday she placed an order.
Phone
OW: Now make sure they put the cheese all the way to the crust and put lots of pepperoni and peppers on it. and I want extra cheese.
Me: I will inform the cook to put cheese to the crust, extra cheese will cost extra though. It will be 40 cents more.
OW: But I always did it before and they let me.
me: sorry but cheese is expensive so we have to charge more. The three toppings do not include cheese, but if you want extra cheese instead of a third topping it will be 40 cents.
((several times she repeated the lots of toppings and to the edge of the crust))
Me; We will only put the standard amount of toppings on unless you pay for them.
She also ordered a sandwich and we went through the same thing about toppings.
SO.. fast forward, she comes into pick up her order.
OW: But this isnt the total I was told on the phone.
Me: It is maam, I read it right off the computer to you.
((she then takes a napkin and starts adding it up and she was bitching about how the extra cheese cost extra... I have NEVER in my life heard of extra cheese being considered a topping in the traditional pepperoni, sausage.. its always extra))
But the thing that really irked me.. was her smell.
She smelled like embalming fluid, had it not been daytime I would have thought she was the walking dead.
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