Go Back   Customers Suck! > The Heart of the Site > Sightings

Closed Thread
 
Thread Tools Display Modes

Fail at Overpriced Coffee Chain
  #1  
Old 07-18-2012, 02:05 AM
TexasT TexasT is offline
Front End Supervisor
 
Join Date: May 2009
Posts: 150
Default Fail at Overpriced Coffee Chain

My phone was doing funky things, so to the store I went. They told me it'd be 15-20 minutes and I just happened to have my tablet with me, so I thought I'd go take advantage of the WiFi at the Overpriced Coffee Chain (OCC) next door. The fail was on the part of the corporation, not the local chain.

I felt obligated to buy something, even though (1) I'm on strict diet restrictions (no cream) and (2) I'm allergic to caffeine. So the only thing I could really buy is the juice they have stocked in the cooler.

I was enjoying the juice and started playing Draw Something when I realized that the expiration date on the juice was 3 days passed.

I went back in, got in line, and discretely pointed out the date on the bottle. The barista and manager were both very apologetic. They refunded my money and offered to get me something else on the house, which was very kind of them. The manager also said that the shipment with those juices came in yesterday.

So, fail on OOC for not looking at the dates before sending things out, but kudos to the local chain for handing it so well.

  #2  
Old 07-18-2012, 02:10 AM
Kaycichu's Avatar
Kaycichu Kaycichu is offline
Polyglot Ravenclaw Bitch.
 
Join Date: Jul 2011
Location: Middle of California
Posts: 275
Default

what about certain teas? if its the overpriced coffee chain with mermaid logo, the red passion tea has no caffeine and is affordable :]

And good on them for being cool about the expiration mishap

  #3  
Old 07-18-2012, 08:46 AM
wolfie wolfie is offline
Chairman of the Board
 
Join Date: Jul 2007
Posts: 2,456
Default

Quote:
Quoth Kaycichu View Post
if its the overpriced coffee chain with mermaid logo,
You mean the one named after a Viper pilot on Battlestar Galactica?

  #4  
Old 07-18-2012, 10:56 AM
bhskittykatt's Avatar
bhskittykatt bhskittykatt is offline
Corporate Motel Slave
 
Join Date: Sep 2009
Location: Home of rain-soaked coffee worshipers
Posts: 2,138
Default

Actually, it's a siren on the logo. Just sayin'.

Reminds me of when we got a coffee shipment in that just smelled bad (and according to CW, tasted worse). Fortunately, we managed to catch it before putting out any coffee for guests. Our supplier sent us fresh coffee and gave us a partial refund after we were finally able to convince them that when we meant bad, we meant the coffee was disgusting.
__________________
The only reason people get lost in thought is because it's unfamiliar territory.

  #5  
Old 07-18-2012, 05:17 PM
Pixilated's Avatar
Pixilated Pixilated is offline
Chairman of the Board
 
Join Date: Aug 2011
Location: Bookholm
Posts: 2,017
Default

There are overpriced coffee chains out there?

They were probably more than thrilled to accommodate you since you didn't make a huge drama over it.

Also, they have a steamed milk drink that I usually get with a hazelnut flavour shot when I want something warm but nothing with caffeine.

  #6  
Old 07-18-2012, 05:19 PM
Kaycichu's Avatar
Kaycichu Kaycichu is offline
Polyglot Ravenclaw Bitch.
 
Join Date: Jul 2011
Location: Middle of California
Posts: 275
Default

Quote:
Quoth bhskittykatt View Post
Actually, it's a siren on the logo. Just sayin'.
Oops. I herpaderped.

But I do love how vague we are getting to describe it

  #7  
Old 07-18-2012, 08:05 PM
Flood Flood is offline
Baristo Extrodinaire
 
Join Date: Aug 2007
Posts: 133
Default

I have a sudden urge to check all our juices now...
__________________
Flood

  #8  
Old 07-18-2012, 08:54 PM
Treasure's Avatar
Treasure Treasure is offline
Assistant Manager
 
Join Date: Apr 2010
Location: Austin TX
Posts: 475
Default

sounds like the same place Lupo and I love getting Pumpkin-Soy-Chai from in the autumn (iced or steamed, depending the TX weather)
__________________
I am well versed in the "gentle" art of verbal self-defense

Once is an accident; Twice is coincidence; Thrice is a pattern.

  #9  
Old 07-18-2012, 11:24 PM
Food Lady's Avatar
Food Lady Food Lady is offline
Chairman of the Board
 
Join Date: Dec 2006
Location: The Express Lane
Posts: 3,308
Default

Quote:
Quoth bhskittykatt View Post
Actually, it's a siren on the logo. Just sayin'.

Reminds me of when we got a coffee shipment in that just smelled bad (and according to CW, tasted worse). Fortunately, we managed to catch it before putting out any coffee for guests. Our supplier sent us fresh coffee and gave us a partial refund after we were finally able to convince them that when we meant bad, we meant the coffee was disgusting.
I remember that story. I couldn't believe your coworker drank it.
__________________
"People have turned the simple act of goods exchange into an exercise in personal validation and species hierarchy competition."--my best friend

  #10  
Old 07-19-2012, 01:16 AM
AccountingDrone's Avatar
AccountingDrone AccountingDrone is offline
Insomniac with Cable TV
 
Join Date: Aug 2008
Location: Middle of Nowhere, Ct
Posts: 1,806
Default

Quote:
Quoth bhskittykatt View Post
Actually, it's a siren on the logo. Just sayin'.

Reminds me of when we got a coffee shipment in that just smelled bad (and according to CW, tasted worse). Fortunately, we managed to catch it before putting out any coffee for guests. Our supplier sent us fresh coffee and gave us a partial refund after we were finally able to convince them that when we meant bad, we meant the coffee was disgusting.
Properly a Melusine ... if memory serves she was a demon married to a human king? At any rate her husband could not see her at specific times, he tried to sneak a peak and she ran off. Sirens properly have single tails unless you are Polish.
__________________
EVE Online: 99% of the time you sit around waiting for something to happen, but that 1% of action is what hooks people like crack, you don't get interviewed by the BBC for a WoW raid.
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT. The time now is 09:10 AM.


vBulletin skins developed by: eXtremepixels
Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.


| Home | Register | FAQ | Calendar | Today's Posts | Search | New Posts |