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Life sucks sometimes, lost one job, had to move... etc.
Now I answer people's mail for a company that does magazines. It's mostly complaint mail, with occasional orders and lots of hate. I'm developing a nasty eye-twitch reaction whenever I read the words "tote bag". Mostly from endless letters along the lines of "YOU NEVER GAVE ME MY TOTE BAG YOU PROMISED! MY LIFE AND SELF WORTH ARE NOW ENTANGLED IN THE PROSPECT OF GETTING THIS OBJECT I HAVE ONLY SEEN A PICTURE OF! THIS IS A SCAM WHY HAVEN'T YOU SENT IT WITHIN THE SUBJECTIVE TIME FRAME I MADE UP IN MY HEAD??!!" and so forth... I am very sure I will have many, many, many more similar to this.
The main bulk of the office I work in is cubes of phone center help, and since we're all crammed together, you overhear some interesting stuff:
Rep: "Hello, this is (company) ... Hello?
((silence))
Rep: "Honey, give the phone to your mommy."
((wash and repeat 5 times))
Rep: "You need to get off the phone or give it to your mommy, I'm sorry, honey, but I have to hang up now."
#2
Rep: "Thank you for your order sir, that will be ten issues for (amount)"
(Pause)
Rep: "No, sir. TEN ISSUES, not tennis shoes."
#3
(for background we do a lot of help desk stuff for people wanting to download their subscriptions onto tablets, and such)
Rep: "Sir, I need you to type in (web address) into your address bar.
(pause)
Rep: "The bar at the top of your screen? The top of the one that opens when you click on the internet."
(pause, and i hear this guy smack himself in the forehead HARD)
Rep:"The white bar... at the top of your screen... where it says 'www dot ((address)) dot com..."
(pause again, this time headdesk)
Rep: "Do you have anyone who can help you? A neighbor or family that's better with computers?"
(pause again, and he actually mutes himself from the phone muttering 'you're f--king kidding me...')
Rep: "Sir, you are telling me you were NOT at your computer at any time during this conversation? ... You don't have one... I'm sorry sir, I cannot help you, have a good day."
More to come I'm sure! Glad to be back!
Now I answer people's mail for a company that does magazines. It's mostly complaint mail, with occasional orders and lots of hate. I'm developing a nasty eye-twitch reaction whenever I read the words "tote bag". Mostly from endless letters along the lines of "YOU NEVER GAVE ME MY TOTE BAG YOU PROMISED! MY LIFE AND SELF WORTH ARE NOW ENTANGLED IN THE PROSPECT OF GETTING THIS OBJECT I HAVE ONLY SEEN A PICTURE OF! THIS IS A SCAM WHY HAVEN'T YOU SENT IT WITHIN THE SUBJECTIVE TIME FRAME I MADE UP IN MY HEAD??!!" and so forth... I am very sure I will have many, many, many more similar to this.
The main bulk of the office I work in is cubes of phone center help, and since we're all crammed together, you overhear some interesting stuff:
Rep: "Hello, this is (company) ... Hello?
((silence))
Rep: "Honey, give the phone to your mommy."
((wash and repeat 5 times))
Rep: "You need to get off the phone or give it to your mommy, I'm sorry, honey, but I have to hang up now."
#2
Rep: "Thank you for your order sir, that will be ten issues for (amount)"
(Pause)
Rep: "No, sir. TEN ISSUES, not tennis shoes."
#3
(for background we do a lot of help desk stuff for people wanting to download their subscriptions onto tablets, and such)
Rep: "Sir, I need you to type in (web address) into your address bar.
(pause)
Rep: "The bar at the top of your screen? The top of the one that opens when you click on the internet."
(pause, and i hear this guy smack himself in the forehead HARD)
Rep:"The white bar... at the top of your screen... where it says 'www dot ((address)) dot com..."
(pause again, this time headdesk)
Rep: "Do you have anyone who can help you? A neighbor or family that's better with computers?"
(pause again, and he actually mutes himself from the phone muttering 'you're f--king kidding me...')
Rep: "Sir, you are telling me you were NOT at your computer at any time during this conversation? ... You don't have one... I'm sorry sir, I cannot help you, have a good day."
More to come I'm sure! Glad to be back!
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