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Honesty is so rare nowadays.
Short and sweet, since I have to restart the memory centers of my brain at this point, but...
Me: "Thank you for calling <provider>! My name is Zed; who am I speaking with today?"
Caller: -gives name-
Me:" And how can I help you today?"
Caller: "Yeah, I'm getting a weird error when I try to log into my email."
Me: "...unusual. And if it's been working before, I'd be getting a little worried about it myself; I'll help you out with this. What does the error say?"
Caller: "Hang on, I'll try to log in again..."
Keys in the background.
Caller: "'<email address>, 0 results found.'"
Drink a shot if you got the punchline to this one already.
Me: "'0 results found'? And is this coming up when you put your login info into the username and password blanks?"
Caller: "...oh, god. Wait a minute, I think I'm a dumbass. I just realized I typed it into the bar at the top with the magnifying glass."
Me: "I was about to say..."
Caller: "Okay, there's the username and password spots. Okay, I'm logged in now. Sorry about that."
Me: "Happens to the best of us, sir."
Closing speech, disconnect the call, logged it as a general question call to save the guy some face. Then the self-question I couldn't hold back: "...did that call really happen?"
Me: "Thank you for calling <provider>! My name is Zed; who am I speaking with today?"
Caller: -gives name-
Me:" And how can I help you today?"
Caller: "Yeah, I'm getting a weird error when I try to log into my email."
Me: "...unusual. And if it's been working before, I'd be getting a little worried about it myself; I'll help you out with this. What does the error say?"
Caller: "Hang on, I'll try to log in again..."
Keys in the background.
Caller: "'<email address>, 0 results found.'"
Drink a shot if you got the punchline to this one already.
Me: "'0 results found'? And is this coming up when you put your login info into the username and password blanks?"
Caller: "...oh, god. Wait a minute, I think I'm a dumbass. I just realized I typed it into the bar at the top with the magnifying glass."
Me: "I was about to say..."
Caller: "Okay, there's the username and password spots. Okay, I'm logged in now. Sorry about that."
Me: "Happens to the best of us, sir."
Closing speech, disconnect the call, logged it as a general question call to save the guy some face. Then the self-question I couldn't hold back: "...did that call really happen?"
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