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Issues? "ISSUES" Heck, these folks have the full 5 year subscription and the complimentary hooded sweatshirt!
5 is not 4, Repeat, 5 is NOT 4! No Matter How Hard You Try To Will it So.
We get a call, from the person who rents space 30 at Big Ol' Apartments.
They can't use space 30 because someone is parked in that space, and it isn't them. Which is good really, because if it was them calling themselves in for being in their space, then we either have the mother of all paradoxes or possibly a schizophrenic individual on our hands, and neither of those would be good for the local economy.
But no, it's just some dope who's in a marked space he shouldn't be in, so we send a truck over to fetch him for us.
About 20 minutes later, we get a phone call from the angry owner of towed vehicle, and, hold on to the safety bar and secure your valuables, because away we go.....
- Why'd I get towed?
- You were parked in someone else's space
- No I wasn't I live at Big Ol' Apartments! And I have a permit.
- Okay, hold on for me one moment Sir and I'll go check on that
*Gentleman gets to listen to the "would you like to winterize your car?" hold message while I run to the back of the lot and check his car. Yep, he has a permit, for space 38, which isn't where he was parked*
- Okay Sir, you do have a permit, but it's for spot 38, you were towed from spot 30.
- But someone else was parked in my spot!
- Then you should have called us and had them towed
- No, for what I pay a month for parking, I should get a spot! Do you know how much I pay every month to Big Ol' Apartment for parking?
- Sir, your spot is number 38, if someone is in that spot, then we will tow them out if you call us and show us your permit, which is what the person in spot 30 did, you cannot use another persons spot
- Well, I didn't feel like going around and knocking on doors to find the guy who took mine, how about a little due diligence on your part and at least TRY to find out who you're about to tow? I had a permit!
- That's not our job Sir, and you didn't have a permit for the space you were in, so that's why you were towed, it will be $115 to get your car back
- No! I have a permit
- Not for that space
- But I live there
- You parked in the wrong space Sir
- No! I had a permit
- I can't make this any simpler Sir, you parked in space 30 with a space 38 permit, the person who HAD the permit for space 30 called us to tow you away, and they showed that permit to our driver, so, you were the one illegally parked.
- I live there, so how about getting me a discount or something?
- It's $115 to pick up Sir
- I'll bet you like make mistakes and stuff sometimes, don't you refund people when you tow the wrong car?
- We didn't tow the wrong car
- But, hypothetically, if you had towed me by accident, I wouldn't have to pay?
- We didn't tow you by accident
- But if you had....
- I don't know why you're asking me that Sir, this isn't a hypothetical situation, you illegally parked and we towed you for that
- But if you had made a mistake, you'd refund me my money?
- Yes, it happens sometimes, and we don't charge people when we make the mistake
- Well that's what this is! You shouldn't have towed me! You messed up
- No we didn't Sir, you did by using the wrong space, I'm done arguing with you, it will be $115 to get your car back, if you don't pick it up today, you'll owe an extra $35 in storage tomorrow, we are at *gives address* have a nice day.
*clickslam*
Hypothetically, I could re-load your car, leave with it, and get it up to that spot on the dirt road that goes over top of the Mountain outside of town where those car thieves disposed of that stolen pickup last month by pushing it over the edge of a cliff (Manufacturer claims about building "tough trucks" aside, their newest model cannot survive a 150' vertical fall, even with a few trees to slow it down on the way) and back your precious car into oblivion just like the truck went. All before you could even walk over here. But don't worry, that's just a hypothetical situation, and I don't do hypothetical situations....
The $780 tow bill for that truck however, was very VERY real, just ask the truck owner's insurance carrier about that. Two tow trucks, two drivers, two hours of winching, plus post-crash cleanup, plus the final tow once it was back on the road, well, that all adds up. And as another thread on this board has made very very clear, don't EVER leave your keys in your car/truck, especially a brand new one, or you might find yourself getting a $780 tow bill!
I Never Said I Did What I Said I Did!
Here's another gentleman who's version of reality is several vendor updates behind ours.... because he's also trying to prove that 2 plus 2 equals 3...
We've been playing email ping pong for the better part of this week with him, the whole issue is that he feels he wasn't in the wrong even though he parked:
- In a permit parking only lot, without a permit
- In the HANDICAPPED spot in the permit parking lot, without a handicapped mirror tag or license plate
- Put his flashers on, which not only makes no difference, but is the same as if you lit up a giant blinking neon sign that said "TOW MY CAR!" *pause* "TOW MY CAR!" *pause* "EAT AT JOES" *pause* "TOW MY CAR!" so he naturally got noticed, and well, no points will be awarded for guessing what happened.
How do we know all that? Because he admitted it in his opening letter, "On thus and such date I parked at *location* and......
Well, 4 letters later, he's still trying to argue with us over imagined legal technicalities that mean he wasn't doing anything wrong, you don't NEED permits if you flashers are on! (you do) you don't NEED handicapped permits if you flashers are on! (you do) It's a FREE country! You can't do this to me! You aren't the cops! etc etc etc..... which has gotten him nowhere.
His final letter to us said, among other things, that we were shady and dishonest and we can't even prove he parked there to begin with.... wait, wuh?
Yep, we've apparently been assuming he was parked there the whole time we've been disputing this, "I never even said I parked there!" was what the last line of his letter said.
We cut the "On thus and such date I parked at *location*" part out of his INITIAL email, pasted that into the latest reply, and said "You admitted it here, your fees stand as is, we are done arguing"
My advice, go for an insanity plea, that's your only hope now, the failure to keep your own internal logic and story straight will go a long way to bolstering that claim....
5 is not 4, Repeat, 5 is NOT 4! No Matter How Hard You Try To Will it So.
We get a call, from the person who rents space 30 at Big Ol' Apartments.
They can't use space 30 because someone is parked in that space, and it isn't them. Which is good really, because if it was them calling themselves in for being in their space, then we either have the mother of all paradoxes or possibly a schizophrenic individual on our hands, and neither of those would be good for the local economy.
But no, it's just some dope who's in a marked space he shouldn't be in, so we send a truck over to fetch him for us.
About 20 minutes later, we get a phone call from the angry owner of towed vehicle, and, hold on to the safety bar and secure your valuables, because away we go.....
- Why'd I get towed?
- You were parked in someone else's space
- No I wasn't I live at Big Ol' Apartments! And I have a permit.
- Okay, hold on for me one moment Sir and I'll go check on that
*Gentleman gets to listen to the "would you like to winterize your car?" hold message while I run to the back of the lot and check his car. Yep, he has a permit, for space 38, which isn't where he was parked*
- Okay Sir, you do have a permit, but it's for spot 38, you were towed from spot 30.
- But someone else was parked in my spot!
- Then you should have called us and had them towed
- No, for what I pay a month for parking, I should get a spot! Do you know how much I pay every month to Big Ol' Apartment for parking?
- Sir, your spot is number 38, if someone is in that spot, then we will tow them out if you call us and show us your permit, which is what the person in spot 30 did, you cannot use another persons spot
- Well, I didn't feel like going around and knocking on doors to find the guy who took mine, how about a little due diligence on your part and at least TRY to find out who you're about to tow? I had a permit!
- That's not our job Sir, and you didn't have a permit for the space you were in, so that's why you were towed, it will be $115 to get your car back
- No! I have a permit
- Not for that space
- But I live there
- You parked in the wrong space Sir
- No! I had a permit
- I can't make this any simpler Sir, you parked in space 30 with a space 38 permit, the person who HAD the permit for space 30 called us to tow you away, and they showed that permit to our driver, so, you were the one illegally parked.
- I live there, so how about getting me a discount or something?
- It's $115 to pick up Sir
- I'll bet you like make mistakes and stuff sometimes, don't you refund people when you tow the wrong car?
- We didn't tow the wrong car
- But, hypothetically, if you had towed me by accident, I wouldn't have to pay?
- We didn't tow you by accident
- But if you had....
- I don't know why you're asking me that Sir, this isn't a hypothetical situation, you illegally parked and we towed you for that
- But if you had made a mistake, you'd refund me my money?
- Yes, it happens sometimes, and we don't charge people when we make the mistake
- Well that's what this is! You shouldn't have towed me! You messed up
- No we didn't Sir, you did by using the wrong space, I'm done arguing with you, it will be $115 to get your car back, if you don't pick it up today, you'll owe an extra $35 in storage tomorrow, we are at *gives address* have a nice day.
*clickslam*
Hypothetically, I could re-load your car, leave with it, and get it up to that spot on the dirt road that goes over top of the Mountain outside of town where those car thieves disposed of that stolen pickup last month by pushing it over the edge of a cliff (Manufacturer claims about building "tough trucks" aside, their newest model cannot survive a 150' vertical fall, even with a few trees to slow it down on the way) and back your precious car into oblivion just like the truck went. All before you could even walk over here. But don't worry, that's just a hypothetical situation, and I don't do hypothetical situations....
The $780 tow bill for that truck however, was very VERY real, just ask the truck owner's insurance carrier about that. Two tow trucks, two drivers, two hours of winching, plus post-crash cleanup, plus the final tow once it was back on the road, well, that all adds up. And as another thread on this board has made very very clear, don't EVER leave your keys in your car/truck, especially a brand new one, or you might find yourself getting a $780 tow bill!
I Never Said I Did What I Said I Did!
Here's another gentleman who's version of reality is several vendor updates behind ours.... because he's also trying to prove that 2 plus 2 equals 3...
We've been playing email ping pong for the better part of this week with him, the whole issue is that he feels he wasn't in the wrong even though he parked:
- In a permit parking only lot, without a permit
- In the HANDICAPPED spot in the permit parking lot, without a handicapped mirror tag or license plate
- Put his flashers on, which not only makes no difference, but is the same as if you lit up a giant blinking neon sign that said "TOW MY CAR!" *pause* "TOW MY CAR!" *pause* "EAT AT JOES" *pause* "TOW MY CAR!" so he naturally got noticed, and well, no points will be awarded for guessing what happened.
How do we know all that? Because he admitted it in his opening letter, "On thus and such date I parked at *location* and......
Well, 4 letters later, he's still trying to argue with us over imagined legal technicalities that mean he wasn't doing anything wrong, you don't NEED permits if you flashers are on! (you do) you don't NEED handicapped permits if you flashers are on! (you do) It's a FREE country! You can't do this to me! You aren't the cops! etc etc etc..... which has gotten him nowhere.
His final letter to us said, among other things, that we were shady and dishonest and we can't even prove he parked there to begin with.... wait, wuh?
Yep, we've apparently been assuming he was parked there the whole time we've been disputing this, "I never even said I parked there!" was what the last line of his letter said.
We cut the "On thus and such date I parked at *location*" part out of his INITIAL email, pasted that into the latest reply, and said "You admitted it here, your fees stand as is, we are done arguing"
My advice, go for an insanity plea, that's your only hope now, the failure to keep your own internal logic and story straight will go a long way to bolstering that claim....
I've never quite understood why car thieves do this when they're done with the joyride (unless there's a body in the car, which OTOH makes perfect sense). Why not just leave it in a bad part of town and walk away? Why go to the trouble of destroying it?
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