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You really can't win
  #1  
Old 12-31-2012, 03:22 PM
customersruinmylife customersruinmylife is offline
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Default You really can't win

I don't have a shift at the pub until tomorrow night, but I got to witness this earlier!

So as I am sure some of you are probably aware, it is New Year's Eve. I was in town meeting a school friend to say an early happy new year. Nearest place was my pub. With it being New Year's Eve, the pub have put on some special offers, but rather than increasing prices like most places do, they have actually DECREASED them for one night only in order to wish the customers a happy new year.

I am stood at the bar chatting to a co-worker while I wait for my friend. One of the regular old farts starts yelling.

SC: You've cut the prices??? This is disgusting! I come in here every day and I have been paying 10 pence more for my pints! I want a cash refund for the extra money I have spent in here this year! It amounts to hundreds of pounds! You owe me hundreds of pounds! Get the manager!!!!

Manager basically told him to piss off.

Last edited by customersruinmylife; 01-01-2013 at 03:09 PM.

  #2  
Old 12-31-2012, 03:40 PM
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This just shows that if you do something nice, someone will find something wrong with it.
"No good deed goes unpunished" - Clare Luce
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  #3  
Old 12-31-2012, 03:58 PM
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Some people...
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  #4  
Old 12-31-2012, 04:18 PM
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That's like going into a department store for a sale and demanding refunds for the "extra" money you spent for stuff at full price.

Good luck with that. What a twit.
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  #5  
Old 12-31-2012, 05:01 PM
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Jeez, wouldn't you just love to try buying that old fart a gift??

  #6  
Old 12-31-2012, 06:19 PM
Catwoman2965 Catwoman2965 is offline
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Oh FFS. We had a customer try that the other night. Recently, as in maybe 6 weeks ago, we started a promo for teachers; they get x % off their FULL price clothing. So this customer brings out a receipt from the beginning of October, asking for an adjustment. Um no, sorry, no can do if its that old. Had it beeen several days ago, sure, we would have done it, but not that along ago, esp since the promo wasn't even in effect then!

  #7  
Old 12-31-2012, 06:33 PM
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Absolutely unbelievable how the customers in your bar behave!
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  #8  
Old 12-31-2012, 09:14 PM
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Quote:
Quoth customersruinmylife View Post
SC: You've cut the prices??? This is disgusting! I come in here every day and I have been paying 10 pence more for my pints! I want a cash refund for the extra money I have spent in here this year! It amounts to hundreds of pounds! You owe me hundreds of pounds! Get the manager!!!!
Turn that around on him.

"By that logic, you owe us for all the pints you bought before the prices went up. You've been coming here three times a week, every week, getting at least two pints a night, for the past ten years, and prices have gone up about two pounds since you started coming in, let's see, you owe us... over six thousand pounds. Pay up."
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  #9  
Old 01-01-2013, 01:28 AM
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Quote:
Quoth Jay 2K Winger View Post
Turn that around on him.

"By that logic, you owe us for all the pints you bought before the prices went up. You've been coming here three times a week, every week, getting at least two pints a night, for the past ten years, and prices have gone up about two pounds since you started coming in, let's see, you owe us... over six thousand pounds. Pay up."
I was thinking something similar. My idea was more: Tell the customer "Okay, just for you, tonight, and every night for the next year, you will pay 10p MORE than the regular price per drink."

SC
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  #10  
Old 01-01-2013, 01:45 AM
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So it's supposed to do that?
 
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This is proof that you cannot make some people happy. Ever.
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