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My BF and I went to a chain restaurant in town - one we've been to maybe 3 times now. I'll call it "Edgar's"*.
Well Edgar's was having a New Year's special advertised online, that ran from the 28th through the 3rd IIRC. But when we got there, the menu had no mention of it.
So my BF asked the server, and the server was going to check. In the meantime we ordered an appetizer platter.
The appetizer arrived but without plates. The bread arrived too. No plates.
The answer was "no" for the meals - my BF questioned it (politely still) and showed the dates listed. She was going to check... but before she left we asked her for plates for the appetizer.
She grabbed one from an unoccupied and I handed it to him thinking she was just getting us one. Then she grabbed another one for us and went off to talk to the manager.
At this point I was feeling it was a bit sucky service, but still redeemable. My BF was getting a little irritated but kept his composure polite. He asked me if I'd be OK with paying for our appetizers & drinks and leaving if they said "no" which surprised me but OK.
The server came back to let us know another server would be taking over.
Not really sure what happened there but ... she wasn't going off shift. Our new server was rather polite though, so I'm thinking it was just a bad day for the first one or something like that.
At any rate both women got a relatively nice tip. The new server was polite and attentive so we weren't going to shaft her just because the first one was a bit off.
My BF & I discussed it quietly and then I saw the first server bringing the food to the table next to us...
Me: Maybe it's a good thing they switched servers.
Him: Why?
Me: I'll tell you about it in the car...
The first server... was carrying the other table's platter and had placed it on her shoulder. Right at the level of her shoulder-length hair.
Yeah we probably should have told the management but at that point we just wanted to go home.
* O yeah I forgot to say why I called it "Edgar's". Cos I haven't put all my Halloween decorations away yet. Well, rather... I still have one I left out: Edgar the fake raven. He's chilling out next to my desk.
Well Edgar's was having a New Year's special advertised online, that ran from the 28th through the 3rd IIRC. But when we got there, the menu had no mention of it.
So my BF asked the server, and the server was going to check. In the meantime we ordered an appetizer platter.
The appetizer arrived but without plates. The bread arrived too. No plates.
The answer was "no" for the meals - my BF questioned it (politely still) and showed the dates listed. She was going to check... but before she left we asked her for plates for the appetizer.
She grabbed one from an unoccupied and I handed it to him thinking she was just getting us one. Then she grabbed another one for us and went off to talk to the manager.
At this point I was feeling it was a bit sucky service, but still redeemable. My BF was getting a little irritated but kept his composure polite. He asked me if I'd be OK with paying for our appetizers & drinks and leaving if they said "no" which surprised me but OK.
The server came back to let us know another server would be taking over.
Not really sure what happened there but ... she wasn't going off shift. Our new server was rather polite though, so I'm thinking it was just a bad day for the first one or something like that.
At any rate both women got a relatively nice tip. The new server was polite and attentive so we weren't going to shaft her just because the first one was a bit off.
My BF & I discussed it quietly and then I saw the first server bringing the food to the table next to us...
Me: Maybe it's a good thing they switched servers.
Him: Why?
Me: I'll tell you about it in the car...
The first server... was carrying the other table's platter and had placed it on her shoulder. Right at the level of her shoulder-length hair.
Yeah we probably should have told the management but at that point we just wanted to go home.
* O yeah I forgot to say why I called it "Edgar's". Cos I haven't put all my Halloween decorations away yet. Well, rather... I still have one I left out: Edgar the fake raven. He's chilling out next to my desk.
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