We had something similar last night. this woman called and asked what time we closed I told her, "In 15 minutes." She says she's going to try and make it. She didn't but she only BARELY missed it. The SM locked the door and within seconds (she must have been running across the parking lot when he locked it) she was outside shaking the doors.
her: "LET ME IN!"
SM: "We're closed."
Her: "THE GIRL ON THE PHONE SAID 15 MINUTES! I MADE IT! LET ME IN!"
SM: "We're closed! The computers are down and I have no way to check out customers!"
Her: "I just want to trade this movie!"
SM: "I CAN'T do anything for you now! We're closed!"
Anyway- they bantered for a moment and as he was walking away she was fiercely shaking the doors. Then she went around and punched the window behind me. Perhaps she thought she could punch through? NOT!
We get back to the office and the phone rings I say, "It's her."
SM answers with the standard greeting that includes first name.
Her: "Thanks! Now I know your name! *CLICK!*"
SM laughs as he's putting the receiver down and says, "Please do call corporate and tell them that I wouldn't let you in after close. Just one more thing they can praise me for."