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Well I was working at a huge electronics store chain for one of my part time jobs during community college...I hated the job, but it had to be done. Anyway:
I was told to come over and help stock things in the electronic components department, so I did.
CM: Crappy Manager
CC: Cool Customer
Me
CC: Excuse me, could you help me with a hard drive?
Me: Did you ask someone over by the podium for help?
CC: Yes, but it looks like they are all busy.
*With the line it looks like they wouldn't get to anyone anytime soon*
Me: Ok, what do you need?
*So I help him buy a very expensive hard drive and send him on his way and that's when my manager steps in.*
CM: Did you just help that customer?
Me: Yes, he said he needed help and no one at the podium was going to get to him anytime soon.
CM: *She starts getting angry*I TOLD YOU TO STOCK THINGS, NOT HELP A CUSTOMER!!!
Me: Ok, well sorry.
*At this point the customer comes back*
CC: Did your manager just yell at you for helping me?
Me: Oh it's no problem, don't worry about it.
*CC walks up to the manager and starts yelling at her for yelling at me*
* I then get called into her office for not listening to her*
It's funny because our training video and our supervisors always say that customers come first no matter what. Anyway, I later found out that the customer told the store manager about her and got her fired. Hated her so much.
I was told to come over and help stock things in the electronic components department, so I did.
CM: Crappy Manager
CC: Cool Customer
Me
CC: Excuse me, could you help me with a hard drive?
Me: Did you ask someone over by the podium for help?
CC: Yes, but it looks like they are all busy.
*With the line it looks like they wouldn't get to anyone anytime soon*
Me: Ok, what do you need?
*So I help him buy a very expensive hard drive and send him on his way and that's when my manager steps in.*
CM: Did you just help that customer?
Me: Yes, he said he needed help and no one at the podium was going to get to him anytime soon.
CM: *She starts getting angry*I TOLD YOU TO STOCK THINGS, NOT HELP A CUSTOMER!!!
Me: Ok, well sorry.
*At this point the customer comes back*
CC: Did your manager just yell at you for helping me?
Me: Oh it's no problem, don't worry about it.
*CC walks up to the manager and starts yelling at her for yelling at me*
* I then get called into her office for not listening to her*
It's funny because our training video and our supervisors always say that customers come first no matter what. Anyway, I later found out that the customer told the store manager about her and got her fired. Hated her so much.
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