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How dare you give me cash
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Old 01-29-2013, 09:36 PM
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Default How dare you give me cash

Okay, so I recently started work at a casino resort. Almost every casino in existence has a players card program, we are no exception. Now, a lot of places do free slot play, we do not. What we do is offer bonus cash that is, well, actual cash, as in cashy money, greenbacks, legal tender.
This happened Sunday night.
SC: Do you have free slot play.
Me: No, we don't do free slot play...
SC: That is ridiculous, everyone does rewards for players.
Me: As I was trying to explain, we don't do free slot play, what we do instead is give you bonus cash that you can use however you like.
SC: Well, what am I supposed to do with cash?
Me:
SC: I don't want cash, I want slot play.
Me: Sir, you could use the bonus cash to play slots.
SC: This is just too confusing, you should just give people slot play rather than expecting them to know what to do with cash.

A variation on that is with comps, we give people the option of either having a one for one comp rate (one point for one penny) on food and merchandise (room comps are handled separately and are tied to average play over time instead of accrued points) or we'll do a two for one cash rate (two points for one penny cash, redeemable only in whole dollars). We are the only place that I know of that will allow you to actually cash out comps (albeit at a reduced amount) instead of being forced to use them in house. But again, we get complaints about how complicated it is... so sorry that we want to give you options.
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Old 01-29-2013, 09:48 PM
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How does that man function in the real world if he doesn't know how to use money? @_@
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Old 01-29-2013, 09:58 PM
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I get the idea that he has only cards...?
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Old 01-29-2013, 10:02 PM
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Quote:
Quoth Tama View Post
I get the idea that he has only cards...?
Nope, the gambling areas of casinos are all cash only, so if he is a player, he has to have at least some cash.
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Old 01-29-2013, 10:14 PM
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Dang. He really is stupid. I have too much faith in people.
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Old 01-29-2013, 10:16 PM
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Quote:
Quoth AmbrosiaWriter View Post
How does that man function in the real world if he doesn't know how to use money? @_@
He's at a casino. There's better than average odds that he can't do math.

  #7  
Old 01-29-2013, 10:21 PM
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Grendus, you'd be surprised... the majority of people I've dealt with in casinos know damned well that they are going to lose money. Hell, I have an accounting degree (not that it's doing me any good in this economy) and I gamble... it's not about getting rich, it's about enjoying playing the game for a lot of people. I wouldn't be surprised if this guy is bad at math, but that's kind of an unfair stereotype to put on gamblers, I'd put it on par with saying all video gamers are pimply teens in their mom's basement.
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Old 01-29-2013, 10:25 PM
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Quote:
Quoth smileyeagle1021 View Post
SC: Well, what am I supposed to do with cash?
Seriously?! Well, gosh, if you don't want that nasty old cash, I'll be glad to take it off your hands...
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Old 01-29-2013, 10:49 PM
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Quote:
Quoth XCashier View Post
Seriously?! Well, gosh, if you don't want that nasty old cash, I'll be glad to take it off your hands...
If he can't figure what what to do with cash, what makes you think you can do something with it?

  #10  
Old 01-29-2013, 11:47 PM
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Quote:
Quoth Grendus View Post
He's at a casino. There's better than average odds that he can't do math.
You don't need to know math in order to know what money is used for.
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