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"I lost it 3 months ago! It's sentimental!"
  #1  
Old 02-25-2013, 05:00 PM
customersruinmylife customersruinmylife is offline
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Default "I lost it 3 months ago! It's sentimental!"

Hi guys, havenít posted in a little while. Not been the best of times outside of work so I just havenít had the energy to sit down and type a post without giving up half way through, so this thread is a big compilation of different shifts. I will type my personal grievances in Advice at some point in the near future.

Iíll just jump straight into it.

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SC: Excuse me, but I left a scarf in here and I was wondering if I could have it back.
Me: I will just go and look out the back and see if it is in lost property. What colour is it?
SC: I dunno. Canít remember.
Me: OK I will go and see if we have any scarves at all.

I went out the back and had a look. Nothing had been handed in.

Me: Iím sorry but there are no scarves out the back.
SC: Oh no! I need that scarf! It has sentimental value!
Me: When exactly did you leave it here?
SC: I dunno. Some time before Christmas I think.
Me: So nearly three months ago?
SC: What does that matter? You should have it! Go and look again!

I went in the cellar and ate a bag of bar snacks. I returned five minutes later.

Me: No, sorry. Itís not there.
SC: I need it! Itís cold out there!

It didnít stop there. He paced the floor stopping every co-worker he came across, asking them if one had been handed in. Each time the co-worker would come over and ask me.

CW: Customersruinmylife, has a scarf been handed in?
Me: No.
SC: Are you sure???

We eventually decided to ignore him until he went away.

-----------------------------------------------------------------------------------------------------

This guy deserved a punch in the face. He walked up to the bar and you could tell right away that he didnít appreciate having to lower himself and talk to the little people in order to get a drink. Co-worker got the pleasure of serving him.

CW: Hi there, what can I get you?
SC: Chocolate coffee.
CW: Iím sorry, would you like a hot chocolate and a coffee, or a mocha?
SC: What on Earth are you talking about? Chocolate coffee!
CW: I just want to make sure I get your order correct. So would you like a mocha? Thatís a coffee with a shot of chocolate syrup in it.
SC: I donít know how I can make this any clearer! HOT. CHOCOLATE. AND. A. COFFEE.
CW: Iím sorry, but there was absolutely no need for you to talk to me in that manner. I am only making sure that you get the right drinks.
SC: Youíre a rude little girl! Get me the manager!
CW: Thatís fine with me!

CW walked out the back. SC turned to me, shaking his head.

SC: What an absolute moron, am I right?

I was just about to bite when CW returned. Her eyes were nearly popping out of her head at what she had just heard.

SC: Run along and get my drinks girl! I am going to be having a word with your manager about you!
CW: Iím not getting you anything! Iím a moron remember! I donít think I can be trusted to get your drinks!
SC: Then this young man will get them. Heís been nothing but quiet and polite, unlike you.
Me: Iím not serving you. You are beyond rude and I donít want anything to do with you. Come on CW.

CW and I walked to the other end of the bar. I heard SC exclaim ďYouíre not going to let them away with that are you??Ē

I donít know what was said between them, but the SC lost the argument as he managed to offend the manager to the point where he refused service as well. He stormed to the end of the bar.

SC: Iím a journalist and I am going to write something damning about you on the Internet! You are finished!
CW: I will be on the look out for whiny Facebook posts.

-----------------------------------------------------------------------------------------------------

Busy Friday night. I am serving behind the bar when I spot a lady with a baby carrier. It was well beyond the time for children being allowed in, so I went over.

Me: Iím sorry maíam but children are not allowed in the pub beyond 8pm.
SC: Well youíre lucky itís not a child. Itís a baby.
Me: It is still a person under the age of 18. I am very sorry but Iím going to have to ask you to leave.

She got the carrier and placed it under the table.

SC: There. Now you didnít see anything. BYE BYE!

I sent the doorman and manager over.

SC: For Godís sake! Sheís asleep! I only want a bottle of wine!
M: Rules are rules. I am afraid you are going to have to leave.
SC: Youíre making me feel like a bad mother!

She stormed out the pub. I yelled ďBYE BYEĒ as she went.

Iím just glad I caught her BEFORE she got her bottle of wine.

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Group of young people booked a couple of tables for a birthday celebration. The birthday girl arrived: a stereotypical, skinny blonde, spoiled girl who probably owns five cars, twelve i-pads and has a room devoted to clothes.

BG: I need you to make sure that NO ONE sits near my party! I donít want anyone disturbing my special night!
Me: I canít do that. You booked two tables, not the whole pub. Itís Saturday night, itís going to be crowded and I cannot dictate where people can and can not stand.
BG: You donít understand. Itís my birthday.
Me: Happy birthday.
BG: I WILL NOT have anyone sitting near my party! I will not allow it!

Saturday night is an evening in which it is a miracle if you even get a table at all. Most of the customers end up standing, so she was screwed. Less than five minutes later she was back.

BG: Some people are sitting at the table next to us! Make them move!
Me: I am not making anyone move. Unless they are deliberately disturbing or harassing you I am not doing anything.
BG: Canít you tell that Iím harassed!?
Me: Yes, but they are not doing it deliberately.

I looked over and saw four young guys sitting together and having a quiet, friendly conversation.

BG: Iím going to call my dad!
Me: Oh boy.

She came back with her sparkly i-phone and held it to my face.

BG: He wants to talk to you!
Me: Iím not talking.
BG: You have to do as I say!

I took the phone off her, disconnected the call and handed it back.

BG: You are the worst person Iíve ever met!
Me: Then you are very lucky.

A friend appeared.

F: Come on, itís not that bad. Lets go back to the table and calm down a bit.
BG: My special dayÖI canít believe this!

Her friend scowled ďYou should be ashamed of yourself!Ē at me.

  #2  
Old 02-25-2013, 05:11 PM
eltf177 eltf177 is offline
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Yes, CRML, you _should_ be ashamed of yourself!

Boy, BG is some kind of specul isn't she? How much more of this did she put up with before exclaming in a loud voice, "This place is rude and we're leaving and not coming back!"

I'm guessing you might have had a problem with her paying and obviously no tip?

  #3  
Old 02-25-2013, 05:23 PM
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EricKei EricKei is offline
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Quote:
Quoth eltf177 View Post
Yes, CRML, you _should_ be ashamed of yourself!?
Indeed! The second she insisted on having a halo of unoccupied tables around her, you should have quoted her a price on reserving enough tables to make that happen Ya know, because it's good for business...And, of course, make sure to include a cover charge/2 drink minimum fee for every "patron" who could have potentially been seated at the now-reserved tables...
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  #4  
Old 02-25-2013, 05:42 PM
downforit2008 downforit2008 is offline
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If a lousy scarf has such sentimental value, then why has it been 3 months before the lady finally realized that it was missing?

  #5  
Old 02-25-2013, 05:45 PM
AmbrosiaWriter's Avatar
AmbrosiaWriter AmbrosiaWriter is offline
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Quote:
Quoth downforit2008 View Post
If a lousy scarf has such sentimental value, then why has it been 3 months before the lady finally realized that it was missing?
Why didn't the guy know what color it was?
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  #6  
Old 02-25-2013, 06:05 PM
Mikkel Mikkel is offline
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Quote:
Quoth AmbrosiaWriter View Post
Why didn't the guy know what color it was?
Because he was beginning to have a sore throat and wanted a scarf, any scarf, for the walk home?

  #7  
Old 02-25-2013, 07:39 PM
PepperElf PepperElf is offline
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Quote:
Me: I will just go and look out the back and see if it is in lost property. What colour is it?
SC: I dunno. Can’t remember.
SC: Oh no! I need that scarf! It has sentimental value!
Yeah, so sentimental that the SC can't even remember what it looks like? yeah right!


Quote:
SC: I’m a journalist and I am going to write something damning about you on the Internet! You are finished!
CW: I will be on the look out for whiny Facebook posts.


Quote:
She stormed out the pub. I yelled “BYE BYE” as she went.
I'm not sure which is the better Pwnage - the facebook comment from above, or the "bye bye" thrown back into her face.

(although is it bad that I'm hearing that in the voice of the Master? )

Quote:
it's my birthday!
Happy birthday, veruca salt. bleh.

  #8  
Old 02-25-2013, 08:24 PM
Jetfire Jetfire is offline
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I don't know why, but when I read the second story, a Simpson's clip came to mind. I think it was from Flaming Moe's, when Homer's shouting that Moe lost himself a customer, over the sounds of the cash register ringing up sales. (At least I'm pretty sure that's how it went.)

Don't know why the second story brought that scene to mind, but it made me smile.

As for Daddy's Birthday Girl, I'm not sure what would have been funner... Listening to 'daddy' try to make his pwecious liddle girl happy. Or just hanging up on him like you did. For your SAN score, hanging up was probably the right answer.

  #9  
Old 02-25-2013, 08:55 PM
Jay 2K Winger's Avatar
Jay 2K Winger Jay 2K Winger is offline
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Quote:
Quoth customersruinmylife View Post
SC: Oh no! I need that scarf! It has sentimental value!
Me: When exactly did you leave it here?
SC: I dunno. Some time before Christmas I think.
Me: So nearly three months ago?
SC: What does that matter? You should have it! Go and look again!
Clearly wasn't that important, if you didn't realize it was gone until NOW. (Or didn't do anything about it until NOW.)

Quote:
Quoth customersruinmylife View Post
SC: Iím a journalist and I am going to write something damning about you on the Internet! You are finished!
CW: I will be on the look out for whiny Facebook posts.


Quote:
Quoth customersruinmylife View Post
I took the phone off her, disconnected the call and handed it back.

BG: You are the worst person Iíve ever met!
Me: Then you are very lucky.
Very well put.
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  #10  
Old 02-25-2013, 09:05 PM
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Merriweather Merriweather is offline
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Quote:
Quoth downforit2008 View Post
If a lousy scarf has such sentimental value, then why has it been 3 months before the lady finally realized that it was missing?
And why can they not even remember what colour it was? Yep, very sentimental.

I wonder if they just left their scarf at home on a cold day and were hoping someone had turned one in so they could claim it as theirs and have a free scarf.
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