Tweet
I was at a shopping centre earlier today, returning something to a clothes shop. I'd never been there before and the top I bought began to fall apart after one wash.
Dramatis Personae:
M: Yours truly.
SA: Shop assistant.
CA: Checkout assistant.
SA: Hello, how can I help?
M: I'd like to return this please. The stitching is beginning to come undone. Could I do an exchange?
SA: That's no problem. Do you have a receipt?
M: *fumbling in wallet, then pull out receipt* Here you go.
SA: That's not the right receipt Sir.
I'd never been here before so I'd be thoroughly impressed if it wasn't.
M: I've not been here before - it's the only one I've ever got here.
SA: No, no. It's definitely not the right one. I can only issue you with a credit note.
M: Is it not possible to do a direct exchange here?
SA: No.
M: Oh, OK.
She hands me the credit note.
So I go and find the t-shirt and take it to a till with the credit note. Amongst the small talk I mention why I returned the t-shirt.
CA: Why didn't you do a direct exchange..?
M: Believe me, I tried...
Sigh. People.
Dramatis Personae:
M: Yours truly.
SA: Shop assistant.
CA: Checkout assistant.
SA: Hello, how can I help?
M: I'd like to return this please. The stitching is beginning to come undone. Could I do an exchange?
SA: That's no problem. Do you have a receipt?
M: *fumbling in wallet, then pull out receipt* Here you go.
SA: That's not the right receipt Sir.
I'd never been here before so I'd be thoroughly impressed if it wasn't.
M: I've not been here before - it's the only one I've ever got here.
SA: No, no. It's definitely not the right one. I can only issue you with a credit note.
M: Is it not possible to do a direct exchange here?
SA: No.
M: Oh, OK.
She hands me the credit note.
So I go and find the t-shirt and take it to a till with the credit note. Amongst the small talk I mention why I returned the t-shirt.
CA: Why didn't you do a direct exchange..?
M: Believe me, I tried...
Sigh. People.