OK, several years ago I worked the phones at a well-known International home products company in Michigan. It was a VERY slow night, around 5 minutes between calls.
One of my coworkers in the next row on the other end was eating a fish sandwich from the fast-food restaurant with a clown for a mascot. Someone said to her "EW, their fish sandwiches are NASTY!" At the time, I hated that particular establishment, and I thought to myself "EVERYTHING there is nasty!"
Well, right then I got a call. Usual greeting is to thank them for calling, give our name, and offer to help.
I say "Thank you for calling Customer Service, this is <name of restaurant chain> How may... " and then burst into laughter as I realize what I said. Customer started laughing too. We couldn't stop laughing long enough to take his order (or whatever his need was). He had to call back a few minutes later.
One of my coworkers in the next row on the other end was eating a fish sandwich from the fast-food restaurant with a clown for a mascot. Someone said to her "EW, their fish sandwiches are NASTY!" At the time, I hated that particular establishment, and I thought to myself "EVERYTHING there is nasty!"
Well, right then I got a call. Usual greeting is to thank them for calling, give our name, and offer to help.
I say "Thank you for calling Customer Service, this is <name of restaurant chain> How may... " and then burst into laughter as I realize what I said. Customer started laughing too. We couldn't stop laughing long enough to take his order (or whatever his need was). He had to call back a few minutes later.
