Apparently there is some sort of holiday arrangement for salaried workers. But nothing for us hourly workers. And being a casino, we're open 24 hours 365 days a year. No such thing as just a skeleton crew on holidays either, we have a pretty large demographic whose cultural values are to get the family together and go gambling to celebrate holidays. I'm looking at having concerts in languages I don't know on Thanksgiving and the night before, as well as Christmas Eve and Christmas Day. (I'll have one of these off.) Then of course being in the entertainment business as well, I'll be working a New Years Eve party. All at my standard straight rate, unless of course I end up going over 40 hours between Friday and Thursday.
Mind you, my standard rate isn't bad at all, and we do get a free lunch on Thanksgiving as well as every day from Dec 22 through New Years Day. I just wish they would pay some sort of compensation for holidays, even if its just the Big Six.
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You win.Quoth SuperDan View PostI'd just love to introduce holiday pay of any kind.
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At my store, holiday pay is an extra 50 cents an hour.Quoth Kitten in the box View Post5. I would change holiday pay back to tripple time instead of time and a half.
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I wish...
...that the owner would hire more non-manager adults for the day shift.
....that our high-schoolers would stop calling in less than an hour before their shift, especially on weekend day shifts.
...that our employee that has been here the longest wasn't allowed to totally train the new hires, especially since me and the managers end up mostly retraining them to do stuff by the handbook.
...that our prices weren't so high. We're probably losing customers because of it.
I know there's more, but they're not coming to me at the moment.
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*I know this is something I've complained about on here before, but since it's especially irritating under the current circumstances, and it IS something that needs to be changed...*
I wish that the "Financial Affairs" committee at church would either give me authorization to sign checks on an emergency basis, or have more people become signers. Because right now, we've only got three people involved with the church who can sign checks, and when none of them are available, there are problems.
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1. I would change it to where all the baggers (slaves) would get more raises
2. The dress code would be casual. (I either feel I am going to a funeral or a wedding with the way they make us dress)
3. Payroll would be done by a qualified person who knows what they are doing.
4. Breaks would be 15 minutes long
5. I would change holiday pay back to tripple time instead of time and a half
7. Shitty music played at our store would be a thing of the past.
8. Prices would be as is....what you see is what it is priced.
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Let's see...
1.)Recognize that customer service is just as important as sales. The way it looks to me, we're considered the red headed stepkids.
2.)Better training. I keep seeing a lot of bonehead mistakes, and I get very tired of cleaning up after other people's mistakes.
3.)Bind our franchiseees to the same rules as we in the call center. For example, if you set up the order, tell the customer what the pin # is so we don't have to waste time working around the blasted thing. And note the account with drivers notes and instructions.
4.)Quit combining buildings. Or at least, just limit it to Saturdays and Sundays. Due to supervisor coverage issues, we have to combine buildings with the sales floor on weekends. It can be hard finding a seat that isn't going to be occupied, that has everything in working order, that is actually marked as available. Plus, it is also cramped and noisy. Especially when bells are going off and it sounds like a boiler room.
5.)Have an employee recognition program. We used to have an "Employee of the Month." It doesn't cost anything to tell someone they and their work are appreciated.
6.)Worry less about talk time and more about getting the job done right.
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I think, right now, my biggest thing would be:
Get rid of the customer surveys that only are ever answered by pissed off people.
Does it really matter if I say HI to every customer (I do, btw), or say "Thank you for shopping at Glitter Hell", if I'm providing them with good customer service otherwise?
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Let's see
1. Fix things that are broken. That freezer door that got chopped open with a ax years ago, replace it, the diamond plate bolted to it to hold it tougher and several cans of spray foam doesn't cut it.
2. Stop blaming us for thing out of our control, like not fixing the refrigeration alarm until $8K of frozen food was lost even though we told you 20 times.
3. Give us the hours necessary to do the job it you want it done the "correct" way. and punishing us by cutting hours just make it worse. Morons.
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I wish that if Awesome Bosses want me to train a new employee, they would let me know about it. Normally, they are very good about this. However, last week a new hire showed up needing to be trained and I had heard nothing about it. I don't like surprises.
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Being in such a position, I can say that it's not quite as good as one would think.Quoth Retail Associate View Postยท I wish our store closed at night and I worked 3rd shift. If it wasn't for the SC's, my job would almost be tolerable.
Anyway, my wishes, purely myjob-centric:
- I wish the store would spend the extra little bit to hire a competent floor maintenance person, instead of the Keystone Kops serving in the position now. They've been rewaxing the floor in parts, over the past few days, and comparing the new job to the old one, the new one looks like
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- I wish the late night people they hire (when they do, see below) all had English as a primary language. I don't care about color, origin, or whatever, but when I give directions, I shouldn't need a
translator to get the message across, or run the risk of getting the other party saying "okay" then doing whatever they were going to do in the first place even if it wasn't what needs to be done.
- I wish that they'd stop trying to get the stock crew to do everything with fewer and fewer people (stockers quitting or getting fired, with no new hires to fill the holes), then bitch and moan because no matter how much butt we bust to get stuff done, we still wind up going over the scheduled time because we don't have the ability to pause reality while getting our
done. Either hire a part-timer to spread the load around a little, or STFU. A lot of what I want to do outside of work falls on truck delivery nights, but barring a death in the family or a medical situation (like what has me not going in tonight...
useless prescriptions) there's absolutely no way of getting the relevant night off of work because every stocker is absolutely needed to not be spending even longer over schedule to get everything done before the big customer pushes start.
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Is there anything about your work you'd like to change, perhaps something you think it would be better without?
Yeah... me!
(cookies for the reference)
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A few more things regarding my secretary job.....
- I wish that our preschool/daycare director would use her own stamps instead of coming into the church office to use mine. Granted, she doesn't do it that often, but it always seems to be when I am running low, and I can't just run down to the post office (or an ATM) to get more.
- I wish that tune-ups on equipment (today it's our fire estinguishers) would NOT be scheduled at times when the pastor is out of town, and it's just me in the office. Because it always seems to happen on days when I especially need to close the office/alarm the building at noon, and I hate getting held up.
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