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I Made The Customer Cry and Other Stories

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  • SkullKing
    replied
    Quoth Pizza Reverend View Post
    Now my driver later told me the lady is nice, but crazy. She keeps trying to invite the drivers in, after setting up flowers and playing romantic music. Really. He fully believed that she kept going on about the full moon.
    Poor girl she must be very lonely.

    I do know a girl who requested the pizza place send the cutest delivery man when she was feeling frisky at least once.

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  • Racket_Man
    replied
    Quoth Pizza Reverend View Post
    Please pay attention to the delivery time. When we say 45-hour, we mean 45 to an hour. I had one guy call at exactly 45 minutes and throw a huge fit at me, because apparently he heard '30 minutes'.

    Speaking of which, if you set a timer the instant you order pizza and call right at 45 minutes, I hate you too.

    Which remind me...
    Either the Phone Is Lying To You or You're Drunk

    We had a lady call and start screaming at me that she'd been waiting for 'an hour and a half'. We looked up the order, and it showed she'd only been waiting for 30 minutes. Like the idiot I am, I said, 'According to our computer, it's only been 30 minutes, but our driver is on his way and should be there shor-"

    Immediately she starts yelling that her phone says it's been an hour and a half and how dare we call her a liar and this is horrible customer service and she's never calling us again and she hung up.

    When the driver got there, she was apparently very nice, and tipped very well, but she was completely drunk. Not surprised, actually.

    Darn You Spirit of Laughs Very Loud. Darn You.
    I had one like that except the guy was a total SC complete with HURMPH

    We were quoting 40 minute delivery time. I get dispatched on a double which included Mr. Hurmph. I drop the first on and head to Mr Hurmph. As I pull up to his house he is on the porch which is unusual. I head up to him and he starts in

    YOU ARE LATE!!!!!!!!!

    huh????\

    YOU ARE LATE!!!!!!!!!!

    I do not think so sir. <as I whip out my cell phone and the order ticket> Well sir you placed your order at 10pm and we were quoting 40 minutes for delivery. Now if youi will look at MY cell phone the time shown is 10:30pm. So that makes me 10 minutes EARLY. That will be $17.76. <stiffed as usual> Thank you and have a VERY NICE DAY.

    When I got back to the store I found out he had been phone bombing the store starting about 15 minutes AFTER he placed the order.

    The 30 minutes thing I STILL blame on Dominos 30 minute guarrentee from 20 years ago AND the short lived "You got 30 minutes" commericla series they did about 3 years ago. People STILL think EVERY SINGLE PIZZA delivery place has 30 minute delivery ALL the time EVERY time.
    Last edited by Racket_Man; 06-25-2013, 09:01 AM.

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  • dalesys
    replied
    Quoth Pizza Reverend View Post
    It is a terrible curse that can only be cured by eating a roast Dodo under a full moon. I'll keep you updated on that pursuit.
    Sorry, The Ugly Chickens are all gone.

    Leave a comment:


  • wolfie
    replied
    Quoth raudf View Post
    Just be glad the cure only requires a Dodo. It could require the brain of an SC. I think you'll have much better luck finding the Dodo.
    Have you tried substituting a turkey? Years ago, one science show told about a Pacific island where a species of tree was dying out - none were younger than some time in the 1800s. Based on the "cutoff" time, and wildlife that had been native to the island, the theory was that the seeds had to pass through the digestive system of a dodo bird before they would sprout. Fortunately for the tree species, a turkey was an acceptable substitute.

    Leave a comment:


  • stitchwitch
    replied
    Am I the only one thinking that the lady in story #1 has seen too much porn?

    Leave a comment:


  • MoonCat
    replied
    She keeps trying to invite the drivers in, after setting up flowers and playing romantic music.
    Darn it, somebody blabbed my system...

    And hey, I'd tip extra for a delivery guy in a kilt! Asian, Scot, whatever...I'm not picky.

    Leave a comment:


  • Krysalis
    replied
    I refuse to go to Starbucks an hour before they close, which is bad, as my BF is currently doing a job where he won't be home until 8, and they close at 9. Still, I think they should be allowed time to wind down on their orders.

    However, we've gotten some fountain drinks from the Stater Bros. that the Starbucks is in the same parking lot in. At least once, BF and I stayed in the lot just to talk and have the drinks (huge lot, late at night, though they close at 11, their clientele is starting to wind down then too.)

    Multiple occasions we saw the counter staff go out to pick up the tables and put them away outside, only to see people, who are showing up 5 minutes to their closing time, take the tables and chairs and put them back down. Do they not know?

    It's a pet peeve of mine. Maybe an hour is a little generous, but I'd still like to think I'd give them some room to breath after they have to deal with those maroons.

    Leave a comment:


  • TheCheerfulTreeRat
    replied
    Quoth Pizza Reverend View Post
    The funny part is, the guy isn't remotely scottish. He's, well, very Asian.
    Was it a tartan kilt or a Utilikilt? And I was wondering why he had to be sent home...

    Leave a comment:


  • Pizza Reverend
    replied
    Quoth PepperElf View Post
    I dunno, that could have spiked sales you know. Or a new theme even. Bonus points if the kilted-delivery can pull off a believable accent too!
    The funny part is, the guy isn't remotely scottish. He's, well, very Asian.


    I wasn't entirely convinced I hadn't hallucinated the whole thing, except the other supervisor couldn't believe it either.

    Leave a comment:


  • Jay 2K Winger
    replied
    Quoth dalesys View Post
    An here's your pizza with haggis topping.
    Jes' dinnae turn yer back on it, m'lad! Haggis is a wee crafty bugger. It'll strangle ye an' eat yer booooones!

    Leave a comment:


  • manybellsdown
    replied
    Now my driver later told me the lady is nice, but crazy. She keeps trying to invite the drivers in, after setting up flowers and playing romantic music. Really. He fully believed that she kept going on about the full moon.
    I feel like your drivers narrowly missed becoming a lampshade.

    Leave a comment:


  • PepperElf
    replied
    Quoth dalesys View Post
    An here's your pizza with haggis topping.
    You say that like it's a bad thing?
    Hell I'm part Scottish. I really do want to try it someday. Hell I might actually like it.

    Leave a comment:


  • dalesys
    replied
    Quoth PepperElf View Post
    Bonus points if the kilted-delivery can pull off a believable accent too!
    An here's your pizza with haggis topping.

    Leave a comment:


  • PepperElf
    replied
    Now my driver later told me the lady is nice, but crazy. She keeps trying to invite the drivers in, after setting up flowers and playing romantic music. Really. He fully believed that she kept going on about the full moon.
    Perhaps that's also why she was crying. I mean no napkins sure, but also getting turned down. Again, apparently.

    If you walk in or call 2 minutes before close, I hate you.
    Hell yeah, I would too. I'm of a mindset that orders should be stopped 30 minutes before close. Not a pizza place, but I remember walking into a really nice cafe I wanted to try... only to see that they were only open for 5 more minutes. We left. Actually we haven't been back, but only cos we forgot about them & it's over an hour away too. I'd still like to go eventually. ... but when they're open, not when they're moments away from closing up.

    Either the Phone Is Lying To You or You're Drunk
    I'm thinking she forgot to put her phone on DST. I finally turned my cell on after having it off for 6 months and had to set the clock on it an hour later.

    One of the drivers shows up, randomly, in a kilt (an actual friggen kilt), and we have to send him home.
    I dunno, that could have spiked sales you know. Or a new theme even. Bonus points if the kilted-delivery can pull off a believable accent too!

    Leave a comment:


  • raudf
    replied
    Just be glad the cure only requires a Dodo. It could require the brain of an SC. I think you'll have much better luck finding the Dodo.

    Never having worked in the food industry, all I can say is, I hate large groups. I hate them on a personal level (even when I'm in the group) and on a customer level. Large groups are more often LOUD, irritating and well, crowded. Toss in kids or booze and you have a time bomb for stupidity induced behaviors. Crowd sourced stupidity if you will.

    My family had a looonggg day, so we decided to stop by the local red roof pizza. It was typical Friday crowd, aka, dead, since most of the business is delivery. We get seated, place our order and.. in walks this crowd of teenagers in formal gowns and tuxes. Prom.. shit. Did they call ahead and let the place know? Of course not!

    Some wanted pizza ordered, some wanted the buffet, which was oddly being offered that night. (I think it was a trial run for having it every night... didn't pan out.) It was flat understaffed chaos!

    Top it off was the fact that one girl spilled red sauce on her nice white dress. Cue the whining, with her complaining that the pasta shouldn't have that much sauce, it's all the restaurant's fault, they ruined prom! Kicker? She'd gotten the pasta from the buffet.. and SHE had to put the sauce on the pasta herself!

    PS: Buy a chicken and name it Dodo. Jokers love things like that, and it should, theoretically lift the curse

    Leave a comment:

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