How to be an SC in a hotel....

[Gouge]

-- Ask the desk clerk where the best strip clubs are. Get upset if he doesn't know.

My wife works front desk at a hotel in town and she gets this question A LOT. Mutiple times a week. To the point that the local strip clubs leave free admission cards at the desk to give out to the people that ask.

Gouge

[slick]

You guys definately added some great ones to my list, here's another one:

- People that want group rates. Cool, we can do that. How many rooms did you need? Three. Wait a minute, you want a group rate on 3 rooms? I have guest walk in and get three rooms all the time. I don't know about everyone else, but I consider a group to be 10+ rooms. Three rooms for one night is no group. Arguing about how three rooms should be considered for a group rate doesn't make you an SC, it makes you not smart (NS).

[hotelnpa]

Great post slick!

I love it when people try to use frequent traveller credits at the WRONG place. They say "Oh you don't accept Hilton Honors here?" HELLO! No, this is a COMFORT INN. I also love it when they expect the same rate they got, say 5 years ago, and are just simply amazed that we have gone up on the rooms since then.

[Getoutofmylobby]

I used to work in hotels myself, always as the desk clerk. My addage to this:

Do not pay for a room for one night, then disappear a few hours before checkout, and leave all your stuff without paying for another night. My housekeepers will put your stuff in lost and found, and will clean the room for someone else. You cannot pay for one night and expect to stay a week and pay the next few nights when you leave. I'm not stupid. Try someone else.

See, we can't do this. We have policies about touching people's stuff because lots of people complain about it. or accuse us of stealing. For instance, if they leave clothes or a suitcase on the bed we can't make it (which leads to different complaints, but that is for another thread. )

What we CAN do is charge their credit card for another night. Heh heh.. bastards...

[TruthHurts]

-- Ask the desk clerk where you can find a hooker.

We never had that happen but we did this one dude come in and peruse our DVD library. He then asks if we have any adult films After being told that we did not carry such things he then asks where he can get some "action". It just skeeved me out big time.

[MadMike]

-- Ask the desk clerk where you can find a hooker. Remember your Beavis and Butthead: "Huh-huh... Where can I... heh heh... find a... huh huh... pretty... heh heh... lady?"

You forgot to add, "...with really big thingies! Yeah yeah!"

[Antisocial_Worker]

Well, that's a fine list and all, but I fear you're informing people of how not to be SC's, and a lack of SC's would clear this board faster than diarrhea clearing the hotel pool. So, let me add to your list with some helpful tips on how to really be an SC in a hotel.

-- Ask the desk clerk where you can find a hooker. Remember your Beavis and Butthead: "Huh-huh... Where can I... heh heh... find a... huh huh... pretty... heh heh... lady?"

-- Ask if the hotel rents by the hour. If not, demand a discount because "I'm only going to use the room for an hour or two," anyway.

-- Remark to the desk clerk, after your long and tedious drive up from Mississippi, how "It sure is nice to see a white person finally."

-- Tell the hotel owner to go back to her own country.

-- Ask the desk clerk where the best strip clubs are. Get upset if he doesn't know.

-- Ask for recommendations on where to eat, and shoot them down one by one. Also disdainfully dismiss some suggestions by sniffing, waving your hand and saying, "There can't be any good Mexican food up here, so don't recommend it." Another one that will win friends and influence people is to say, "You don't know what real Italian food is."

-- State "These aren't mountains. There are mountains out west, but these are just hills, so I don't know why you're charging so much because it's 'tourist season'." Pay no attention when the desk clerk points out that the tallest mountain, which tops out at nearly 6700 feet, east of the Mississippi River is located in the next county.

-- State "They call this fall? They call this autumn? They don't have fall colors down here. Massachusetts has fall colors." Be sure to state this in early October, when perhaps one tree out of the 50 billion around here is starting to show some color on the topmost leaves.

-- Hold a conversation with your husband via cell phone in the lobby, in which you say loudly and repeatedly, "There aren't any good hotels in this town."

By following these handy suggestions, you too can be CS fodder for years to come, and thus become a living legend in the annals of stupidity and rudeness.

[TruthHurts]

Just a bunch of common issues I constantly run into with SC's....

housekeepers have lives also. do not tell our housekeepers to "come back later" when its already 4pm. if you want your room cleaned at 8pm in the evening, bring your own staff, mine should be at home with there family by then.

That is one of my major pet peeves in housekeeping. People who stay holed up in their rooms until the end of my shift and then get pissy when I don't postpone my life in order to wait for them. Luckily my hotel has a rule that if it's the end of the day, the guests either vacate their room or not receive service.

[Jade Panurple]

They put us on the third floor, but it had an elevator, and several luggage carts. Made things so much easier.

I once worked at a motel that had several luggage carts and no elevator. It didn't have that many rooms downstairs, maybe 20, so it didn't make that much sense. The whole time I worked there, only 1 guest used it, the rest of the time the owner used it to lug things out of his car and into his apartment. Go figure.

[MadMike]

sorry for putting you on the second floor and having you take that dreaded elevator up.

At least your place has an elevator. The place we used to stay when we went to the beach did not. Believe me, the last thing I wanted to be doing after driving 4 or 5 hours was to the entire contents of my car up a flight or two of steps.

We tried a new place last year, as the other one was getting too expensive, probably because it was right on the boardwalk. They put us on the third floor, but it had an elevator, and several luggage carts. Made things so much easier.

[air914]

she said, "It doesn't matter, they're all the same. Just trying to screw Americans." I'm glad she didn't say that TO him, but I was still appalled to find that my friend nurtured such horrid views. (

I've never understood this - don't people realize the only REAL American are the American Indians? The rest of us ALL came over on some boat or another.....

Then again, I don't understand the term "African American"- I don't ask to be called "Swedish-Welsh American". And not all black people trace their ancestry back to Africa - black people have lived in other places - like Jamaica.... I actually knew a girl once from Jamaica and I asked if she was insulted by the term "African American" or anything - she just said "I'm black".

I don't mean to single out "African Americans" - it's just the only "group" I know of that seems to have thier "country of origin" on forms & stuff - like the "ethnicity" section of forms..... I hope I didn't offend anyone... not my intention.

[Noelegy]

- no one in the hotel "stole" someone elses job (translated, the arab/mexican didnt take a white persons job). if seeing an "arab" person behind the counter makes you uneasy, you may need to find yourself an RV to stay in while travelling. 60%+ of midsize hotels are owned and operated by east indian people, and trust me, that number isn't getting smaller.

end rant, good night.

Gahh, you just reminded me of a Psycho2 story. Before we became coworkers, we undertook a road trip together, one that will remain seared into my memory for many years to come. I am adopted and had recently become reunited with my biological family (they found me, through the Internets!) and was driving down to South Texas to visit them. She wasn't working at the time and wanted to go along. Along the way, we stopped in Austin to stay the night. For those of you who haven't visited Texas, you can drive all day and still be in the same state.

She had some kind of coupon/discount book, and so I let her handle reserving our room. She requested nonsmoking, and when we got there we found that the room most definitely was not nonsmoking, and reeked of smoke. So we were going to go ask for another room. However, there was some sort of event going on in Austin that weekend that caused large numbers of school buses to be parked at every hotel, a sight guaranteed to terrify most travelers. So hotel rooms weren't going to be easy to find.

I was going to go to the clerk and politely request another room, but she said, "Let me handle this," and she barged in and demanded another room. The clerk, who appeared to be Indian or Pakistani, judging by his name, appearance, and accent, explained to us that there were no other rooms available because of this event. I stood by helplessly as Psycho2 became an SC. "Well, we'll just see about that," she huffed, and we proceeded to go next door to see if that hotel had any rooms available. On the way over there, she ranted and raved about "damn Iraqis" trying to screw Americans over.

Hold the phone, I said. He didn't try to screw us over. He gave a reasonable explanation, and our reservation had been last-minute anyway. And what did his nationality have to do with anything? I told her I thought he was probably Indian or Pakistani, and she said, "It doesn't matter, they're all the same. Just trying to screw Americans." I'm glad she didn't say that TO him, but I was still appalled to find that my friend nurtured such horrid views.

Oboy. Well, the hotel next door had a room available, nonsmoking, two beds, and she marched in triumph back to tell the "damn Iraqi" (yeah, this was post 9/11) that we wanted our money back. To his credit, he was very polite and professional and I made sure to thank him.

She pretty much ruined the whole trip, but that's a story for another time and another forum.

[Jade Panurple]

I used to work in hotels myself, always as the desk clerk. My addage to this:

Do not pay for a room for one night, then disappear a few hours before checkout, and leave all your stuff without paying for another night. My housekeepers will put your stuff in lost and found, and will clean the room for someone else. You cannot pay for one night and expect to stay a week and pay the next few nights when you leave. I'm not stupid. Try someone else.

[digilight]

no one in the hotel "stole" someone elses job (translated, the arab/mexican didnt take a white persons job). if seeing an "arab" person behind the counter makes you uneasy, you may need to find yourself an RV to stay in while travelling. 60%+ of midsize hotels are owned and operated by east indian people, and trust me, that number isn't getting smaller.

I spent a year working at a Motel 6. It was grunt work, I was the Evening laundryroom shift. But I got to see the housekeepers do their thing for the couple of hours that our shifts overlapped. These were hard working mexican ladies who could run circles around my white behind most of the time. Speaking as a hardcore conservitive republican I've got to say, that no one is stealing jobs from the white man. Maybe sometimes we have to see it with our own eyes and put in our time in the treanches (something that the racist asshats that we all have had to deal with from time to time have never done).

Also I've gotta say, wow, just wow. I know we had a few problems at the motel. Things like a murder a few suicides and a couple of rooms that were trashed so bad that the manager had to call the cops in (the rooms, happened twice, had to be fully redone. Almost needing to be gutted). But for the most part we got lucky. Just a lot of truckers, weekend travlers, and teens looking to score.


Edit: Please, I'm not trying to make this a controversial post, just a little praise for the hard working galls who taught me to suck it up even when I wanted to quit. This shouldn't be a Dem/Rep debate, just a little bashing of the idiots who call 'em wrong.

[AirHostess]

Wow.

I promise I'm a good little air hostess when I stay in hotels