We cannot accept that...

[Slave to the Phone]

Yeah, back when I was working at the food stamp office, I had people telling me that someone had done it before. My first response, was "Who was it?" It was actually kinda amusing to watch them try to "remember" who it was.

My favorites were the ones who said "my last worker said/did/promised" and I checked to find out that the last worker was me.

I can't imagine any reputable store allowing what the OP's SC was wanting. She was just a lying liar who lies. Badly.

[Food Lady]

Any time a customer said that someone allowed them to break the law, the immediate question was Who? and an exhortation that I needed to know right away because that was a serious offense. I don't tolerate dishonesty, period.

[emax4]

"Oh yeeahhh, she got fired, and the customer that tried to force us to do it got arrested too.

Security! I need you to call the fuzz..."

[SpyOne]

I'm always surprised-but-not-that-surprised when you tell a customer what they want is illegal.... and they don't even skip a beat in expecting you to do it anyway.

You must not be using the right tone of voice.

The illegal thing I get asked for most is selling beer after midnight (state law prohibits selling alcohol between midnight and 6am). I explain I can't, they plead. I mention it being State law, they act like they didn't hear. They ask if I could do it just this once and I respond "It would be illegal for me to do that."

And they all stop there.
It's almost like they can psychicly sense that the next step in that dance is "Asking someone to commit a crime is, itself, a crime, and if you continue to commit crimes on the premises you will be banned from the property."

[Kittish]

She probably paid another way; the capital-M Managers know the SNAP rules. This SC was probably trying to test the waters since she got away with it once.

If it was just a CDH dealing with her, I know one in particular would have keyed it in to "avoid a hassle"

Since she SAID she got away with it once. I'd lay odds that she didn't actually. Don't we all know by now that one of the ploys of an SC trying to get their way is "They did it for me before!"?

Personally, I'm betting that the mismanagement caved and let her do it.

This one I kind of doubt. This is a government thing, stores get into BIG BIG BIG, like managers and the cashier who accepted it losing their jobs immediately and maybe facing charges and tens of thousands of dollars in fines levied against the store and the individual who did it kind of big trouble for that.

[Dreamstalker]

Of course, because they know that they won't get in trouble. You will (at least more immediate, serious trouble).

[Argabarga]

I'm always surprised-but-not-that-surprised when you tell a customer what they want is illegal.... and they don't even skip a beat in expecting you to do it anyway.

[Ironclad Alibi]

Are you just supposed to TRUST the customers or something?!?

Of course. You can always trust the customer to the wrong or illegal thing.

[dalesys]

Wait. How are you supposed...to...*brain goes FOOM*

Are you just supposed to TRUST the customers or something?!?

Crotch 22 of "Ignorance of the LAW is..."

[EricKei]

Wait. How are you supposed...to...*brain goes FOOM*

Are you just supposed to TRUST the customers or something?!?

[SpyOne]

Here in Virginia those cards don't have a name printed on them, just the numbers.

Yet another way they make enforcing the rules impossible: we aren't supposed to accept EBT except from the person the card was issued to, but we have no way of knowing who the card was issued to. And the pinpad doesn't tell us it's an EBT card until after the transaction is over.

[Buzzard]

Since the name is printed on the card, and is PART OF the card... having a photocopy with that missing is just a LOT suspect. (read: No way in hell is this legit) Not "No", not "Hell no", but "Security, we has a problem here, call the boys in blue."

[Kristev]

Personally, I'm betting that the mismanagement caved and let her do it.

[Dreamstalker]

I wonder if SC was authorized to use it in the first place (or was the card even hers?). Even if the number is entered manually, the customer still needs a PIN to do anything.

Sooo many unanswered questions about this one...at least my hands are clean if anything comes up about it.

[EricKei]

I would bet dollars to doughnuts that she's *never* gotten away with it and was just lying -- It mystifies me to this day why people think that claiming "I got away with breaking the law in the past" is somehow a reason to intentionally break it now.