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Politely snubbing a customer

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  • Politely snubbing a customer

    Finally had a genuinely unpleasant customer today (only mildly unpleasant, but still ....)

    Me: grocery store cashier
    SC: Sniffy Customer

    SC comes up and unloads half a dozen items onto the belt. I notice a bag in her buggy from an affiliated store, with some items in it.

    I scan her items and then say "Are those needing to be scanned?" She doesn't answer (doesn't appear to hear me) so I repeat the question, nodding at the bag in her buggy.

    SC: "That's from [Affiliated store]!"

    Me: "Okay."

    SC: "I don't shop just here, you know."

    Me: "Yes, but people come in here with bags from a lot of other stores ...."

    SC: "That's YOUR problem."

    Me: "Yes it is, and that's why I have to check."

    SC started to say something else equally sniffy but at that point her transaction was done and I was done with her. I turned to the customer behind her, while she was still being snotty, and asked if he needed any bags today. She huffed off.
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