There is also absolutely no excuse how some companies jerk us around ... companies to whom WE PAY MONEY. And, if you happen to be the CSR on the phone when the camel's back gets broken, I'm sorry ... and I'll say I'm sorry to you that it's not your fault.
There's only so much garbage a customer, even a good customer, can take before they lose it.
And, you want to talk about basic human decency? Think about how your respective companies treat some legitimate customers. If your management treats its customers like dirt, management puts you in the middle.
There's only so much garbage a customer, even a good customer, can take before they lose it.
And, you want to talk about basic human decency? Think about how your respective companies treat some legitimate customers. If your management treats its customers like dirt, management puts you in the middle.
BTW, some customers will not be jerked around if they wouldn't give the company a reason to jerk them around. You don't pay your bill on time and refuse to make any payments for 2 months, we will turn your service off. WE are not to blame for customers incompetence. Sure, there are those who were supposed to be credited and wasn't and stuff like and that;s fine by me. However, some of what these customers complain about is strictly stupid and pathetic. Like a customer getting mad over a lousy 30 cent raise and she will cancel her service if we keep raising her bill. Please, that's really dumb to be canceling the service because of a stupid raise.
Prices raise ALL the time, that's life.
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