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Adventures in Pharmacy
Let's set the scene, I am on the drop off window when a lady (and I use that term loosly) moseys on up in an electric cart.
Me: Hi, how can I help you today?
Customer: I need to refill my daughters inhaler.
Me: Okay, can I have her name?
Customer: *gives me name*
Me: *checks and sees that the percription is not only 18 months old, but has not been filled since it was submitted* I am sorry ma'am, the perscription is over a year old so we can't fill it for you at this time. We would be happy to fax her doctor to get a new one.
Customer: How long will that take?
Me: Well, hopefully we will hear from them today, but we may not here from them until tomarrow. You could give them a call and let them know what is needed.
Customer: That is BULLSHIT!! WHAT IF SHE HAS AN ASTHMAS ATTACK BEFORE THEN?
Me: I am sorry ma'am, but as I explained if you would like to give them a call just to expedite things-
Customer: SHE'LL DIE!! Your gonna MURDER MY DAUGHTER!!
*Whips out her cell phone while loudly complaining about how her baby is gonna die*
Me: *is speechless*
Me: Hi, how can I help you today?
Customer: I need to refill my daughters inhaler.
Me: Okay, can I have her name?
Customer: *gives me name*
Me: *checks and sees that the percription is not only 18 months old, but has not been filled since it was submitted* I am sorry ma'am, the perscription is over a year old so we can't fill it for you at this time. We would be happy to fax her doctor to get a new one.
Customer: How long will that take?
Me: Well, hopefully we will hear from them today, but we may not here from them until tomarrow. You could give them a call and let them know what is needed.
Customer: That is BULLSHIT!! WHAT IF SHE HAS AN ASTHMAS ATTACK BEFORE THEN?
Me: I am sorry ma'am, but as I explained if you would like to give them a call just to expedite things-
Customer: SHE'LL DIE!! Your gonna MURDER MY DAUGHTER!!
*Whips out her cell phone while loudly complaining about how her baby is gonna die*
Me: *is speechless*
There are no stupid questions, just stupid customers.