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I really wonder what answer you could have given them that would have been satisfactory? "No, not the big corner on the top. The LEFT corner on the fourth side." "OH!"
I mean, really. How hard is it to figure out which corner we're on?
I had a call like that, with a 911 operator of all people. Except the emergency was at the end of a dead-end. And dammit, the operator wanted to know what corner the emergency was on. "It's at a dead end of 19th Avenue. The nearest cross street is Larch. If they go to 19th and Larch, and then follow 19th until it dead ends, they'll find us." "Ok, but which corner is it on?" "THERE IS NO CORNER. Just tell them to go to 19th and Larch, and follow 19th to the end of it." "Yes sir, but which corner is it on?"
They ended up on the wrong side of the dead end and the guy got away
This happened over the weekend on a busy Saturday over the phone.
Me:
SC: Ms. Entitlement
(phone rings)
Me: (usual greeting), this is Camry. How can I help you?
SC: Yeah, do you have any appointments this afternoon?
Me: Sure, I have a 5pm available.
SC: Oh, okay. Well, do you have Prada's?
Me: We have some, yes.
SC: Well the one I'm looking for is black and--
Me: Ok, you're gonna have to give me a style number. (maybe I shouldn't have cut her off, but there is just no way I'm gonna look for a frame based on color and material with a store full of customers.)
SC: Oh, okay. I have it right here. (I hear her fumbling through some papers.)
30 seconds go by and she's still fumbling around.......60 seconds.......Here we go....
Me: Ma'am, would you like to make that appointment for 5pm today?
This is where she starts getting sucky.
SC: Well, I don't want to make the appointment if you don't have the Prada's I want!
Me: Okay ma'am. Then why don't I just let you go then and you can give us a call back when you find the model information?
SC: Or I can go back to the store I saw them at if I'm annoying you!
Me: Ma'am, it's not that you're annoying me (which she was), it's just that I have many others here that have been patiently waiting and I cannot spend all this time on the phone with you waiting while you try to find the information for the model you want.
SC: Well, fine then. Good-bye.
Yes. Cause I've been sitting by the phone all day just waiting for your call so I'll have something to do.
There's only four, pick one
I get this phone call every so often and it always pisses me off.
Me: (opening greeting)
SC: Yeah, where are you located?
Me: We're located right on the corner of End street and Eternity Avenue.
SC: Yeah, but where?
Me: Right on the corner.
SC: Yeah, but which corner?
Me: ..... uhhhhhhhhhhhhhhhhhh (I do that on purpose)
SC: Never mind, I'll just find it.
I mean, really. How hard is it to figure out which corner we're on? There's only four. Spin around, I'm sure you'll spot us. Or take a gamble. There's a one in four chance that you'll pick the right corner.
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