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Keep prank calling me on a Friday night.

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  • superhotelworker
    replied
    Hero: Discover ALWAYS swipes through correct for me the first time.
    AmEX, makes my system freeze, cause it's confused on why there's a number missing. My tech guys called it the death card. It's killed my system before. Made it do a total restart.. and I shakily handed the card back with, "I think it's possessed."

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  • RetailWorkhorse
    replied
    Quoth Whiskey View Post
    Sound bored. I had a guy in a pink bathrobe and a cheap wig come through drive to "shock" us I guess. He was like "WAHT DO YOU THINK LOLOL" I just blinked and shut the window. He looked a little deflated.
    "I think your wig is sideways, sir."

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  • MoonCat
    replied
    Quoth Whiskey View Post
    Sound bored. I had a guy in a pink bathrobe and a cheap wig come through drive to "shock" us I guess. He was like "WAHT DO YOU THINK LOLOL" I just blinked and shut the window. He looked a little deflated.
    "It's not your color, sir."

    Leave a comment:


  • Kaylyn
    replied
    Ah, gotcha. They weren't terribly common when I was working retail, so if we'd taken phone orders the 15 would have thrown me off. Didn't realize you meant shorter than the 15. Sorry

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  • Mr Hero
    replied
    Quoth Kaylyn View Post
    FYI, American Express cards only have 15 digits, not 16 like MC/Visa. I'm guessing since they're not quite as common as other cards, you might not have taken too many of them (if any) in the past, so I can definitely see how that could seem fishy at first glance.
    It's fishy because he quoted less than the 15 digits. The number he gave was short. Even for an AmEx.

    SHW: At my hotel it's the Discover cards that are the bigger pain.
    Last edited by Mr Hero; 08-02-2010, 10:39 AM.

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  • superhotelworker
    replied
    Quoth Kaylyn View Post
    FYI, American Express cards only have 15 digits, not 16 like MC/Visa. I'm guessing since they're not quite as common as other cards, you might not have taken too many of them (if any) in the past, so I can definitely see how that could seem fishy at first glance.

    We know it only has 15 digits And they actually come through often in my area, I hope Hero doesn't have to do them alot (they're a pain in the ass.) But that's why they were dubbed the special card.

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  • Mytical
    replied
    Quoth Shalom View Post
    "I'm not paid enough to think, sir. Would you like to place an order?"
    Fixed that for you

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  • BookstoreEscapee
    replied
    Quoth Whiskey View Post
    Sound bored. I had a guy in a pink bathrobe and a cheap wig come through drive to "shock" us I guess. He was like "WAHT DO YOU THINK LOLOL" I just blinked and shut the window. He looked a little deflated.
    Maybe deflated in more ways than one...depending on his motives...

    Leave a comment:


  • Shalom
    replied
    Quoth Whiskey View Post
    Sound bored. I had a guy in a pink bathrobe and a cheap wig come through drive to "shock" us I guess. He was like "WAHT DO YOU THINK LOLOL" I just blinked and shut the window. He looked a little deflated.
    "I'm not paid to think, sir. Would you like to place an order?"

    Leave a comment:


  • Whiskey
    replied
    Sound bored. I had a guy in a pink bathrobe and a cheap wig come through drive to "shock" us I guess. He was like "WAHT DO YOU THINK LOLOL" I just blinked and shut the window. He looked a little deflated.

    Leave a comment:


  • Kaylyn
    replied
    Quoth Mr Hero View Post
    Me: What's the card number?
    SC: *** *** *** ***

    I type that in knowing it's too short of a number. Ya, I broke it up by 3's because that's how the SC read it off to me. For some odd reason, the computer accepted it as valid.
    FYI, American Express cards only have 15 digits, not 16 like MC/Visa. I'm guessing since they're not quite as common as other cards, you might not have taken too many of them (if any) in the past, so I can definitely see how that could seem fishy at first glance.

    Leave a comment:


  • ThanosIsKing
    replied
    Quoth FenigDurak View Post
    Ah Colfax. I never managed to drive that road with my car doors unlocked.
    Lack of personal vehicle meant that for a time I had to take that damned bus from Quebec all the way downtown. About 70 blocks IIRC. Too many horror stories on those things. I thank the FSM that 1) I was able to move and 2) that they built the Southmoor station, so I never have to deal with Colfax again.

    Leave a comment:


  • superhotelworker
    replied
    I'm one of those people who can be SUGARY sweet on the phone, but when I hang up, you'll hear, "Prick.."

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  • Mr Hero
    replied
    Quoth superhotelworker View Post
    Oh my.. Hero. *gives cookies* I just hang up, The minute they sound like pranks, I hang up. So far, I' have YET to hang up on a truthful customer (Customers who are truly wanting to stay there, usually call right back., prankers dunno what to do if you hang up on them)
    I'm still figuring out the best way to deal with prank callers. My theory right now is give them the benefit of the doubt, but don't let them detect any anger in your voice.

    Leave a comment:


  • superhotelworker
    replied
    Oh my.. Hero. *gives cookies* I just hang up, The minute they sound like pranks, I hang up. So far, I' have YET to hang up on a truthful customer (Customers who are truly wanting to stay there, usually call right back., prankers dunno what to do if you hang up on them)

    Leave a comment:

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