An internet delivery order pops up on the screen at 10:30pm. Now we had just come off of a short burst rush so the delivery time was still set for like 45 minutes. The order gets made and I get the delivery. I look at the ticket and notice that it is a future time order scheduled to be delivered at 11:15pm. The order was completed and ready to go out the door around 10:40pm. So into the hot box the order goes and I wait until 10:55pm to leave.
I leave with the order and deliver it a few minutes early and get a light tip.
When I get back to the store, the MOD tells me the customer called around 11:10pm wondering where their order was. According to the cusotmer it had been over an hour since they ordered and the order should have been there by now. The MOD explains to the customer that they had future timed the order for 11:15pm and the order should be there in a couple of minutes. The MOD prints off the ticket and finds that the order was placed at 10:12pm.
Again, as in my last internet order post, some people should not be allowed to use the internet as they are like a kitten on a HUGE dose of catnip and just slam click or finger mash or bat a paw on anything that appears on the screen.
EVERY pizza website that I have used clearly has an area where you can either get the order delivered ASAP or SPECIFICALLY specify a time for delivery. There is NO ambiquity involved.
AND YES people are that stupid.
I leave with the order and deliver it a few minutes early and get a light tip.
When I get back to the store, the MOD tells me the customer called around 11:10pm wondering where their order was. According to the cusotmer it had been over an hour since they ordered and the order should have been there by now. The MOD explains to the customer that they had future timed the order for 11:15pm and the order should be there in a couple of minutes. The MOD prints off the ticket and finds that the order was placed at 10:12pm.
Again, as in my last internet order post, some people should not be allowed to use the internet as they are like a kitten on a HUGE dose of catnip and just slam click or finger mash or bat a paw on anything that appears on the screen.
EVERY pizza website that I have used clearly has an area where you can either get the order delivered ASAP or SPECIFICALLY specify a time for delivery. There is NO ambiquity involved.
AND YES people are that stupid.
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