Average response times...

[Jay 2K Winger]

Heh. I got my Wii through sheer happenstance. I didn't get it right away, and this was a few months after the release date, when there was still a major drought of them available. But I was in a Target, looking around and saw they had them in stock. So I asked to buy one. And I did.

No waiting in long lines, no pre-ordering, just see it, want it, buy it.

[AccountingDrone]

You should have seen customers at GameStore back when I was working there during the post-release Wii drought...When they spotted the UPS guy carting in boxes labeled "Nintendo", most or all of the units would be claimed (read: "dibs!") by the custys before the UPS guy had reached our "back room" door so we could check the damn things in.

TO be fair, tho, that was the ONLY way you were getting one of those things at the time, unless you had pre-ordered it 9 months before.

I preordered 2 for my godsprogs we had to wade in through disappointed gamers to walk out with 2 in rob's grubby paws. We had people trying to buy one from us.

[EricKei]

Mine will mug the FedEx driver on his way into the building.

You should have seen customers at GameStore back when I was working there during the post-release Wii drought...When they spotted the UPS guy carting in boxes labeled "Nintendo", most or all of the units would be claimed (read: "dibs!") by the custys before the UPS guy had reached our "back room" door so we could check the damn things in.

TO be fair, tho, that was the ONLY way you were getting one of those things at the time, unless you had pre-ordered it 9 months before.

[Daskinor]

Only 1 to 2 miliseconds, Your users are slow.

Mine will mug the FedEx driver on his way into the building.

[draggar]

This is long it takes for users to respond to me when I contact them about tickets:

- "When can I remote into the computer to fix your problem" : 2-3 days, unless it is critical (to them), then it is 3-5 days (and then complain about the slow response time).

- "When can you bring your laptop to my office so I can look at it?" : 5-7 days

- "When can you have your computer on the network so I can remote into it?" : 3-5 days

- "I need to push a piece of software, when can I do it?" : 2-3 daus

- "I need to push a critical piece of software, when can I do it?" : 3-5 days

- "When can I come to your site?" - 7-10 days

- "Your replacement came in" - 1-2 miliseconds