07-27-2006, 02:01 AM
I'll simply call her H. She is in her mid70s or so, retired with grandkids, etc. H comes in 2 or 3 times a week in the morning when we have no other customers and makes a few photocopies. Her hobby is geneology and she usually just copies photos of her family or newspaper articles. H is THE most patient customer I've worked with. She NEVER gets upset if we make a mistake and always encourages us to "take our time" with what she needs done. She is set in her ways but I've never seen her grouchy like a lot of seniors can be...... Sadly H is not in the best of health these days but I'm thankful she's still strong enough to come in when she can.