Just need some help with a technical thing

[Moirae]

Ok, now you guys know that I'm a network tech but I have a question that I just can't figure out.

I'm trying to load a secure page. Mind you, all other secure pages I can get to but for some reason, this one I can't. And it's not because it gets refused or anything.

The page will start to load and then just stop loading and sit there about half way through the process. It just "sits there" the page doesn't continue to load, and yet its trying. It's just not receiving the info.

Yet, it's not just IE that does it. In Firefox, the page says "Waiting for reply". But this page belongs to my work and I should be able to get to it anywhere in the world provided I have the proper username and pw and I know I do.

I can get to it from work just fine.

Does anyone have any ideas?

[Dreamstalker]

Can you ping the site (does it allow pings)?

In command prompt:
ping <sitename> or tracert <sitename>

I know Earthlink gets twitchy about "relaying" (email from an earthlink address sent using another ISP's connection, even if I'm using my earthlink account info)...it could be that this secure site won't allow connections from outside. I'd suggest contacting IT and see what they say (do they support FF?) It sounds like a problem with the site, or...what ISP are you using? I'm on Comcast and everything's been dog-slow recently.

Or, if the site uses Javascript of any sort, NoScript may be blocking it (if you use NoScript). I've had that problem with some secure pages before.

[LostMyMind]

It's most likely to be a server issue. If you tried in 2 different browser and both are behaving the same, I would point to the server (in rare cases, ISP).

There could be a error on the page, server side, and the page get half-sent and "errors out" and stop sending the rest. (I've been guilty of this before, :lol:)