I have to find a new MacDonald's

[idrinkarum]

There's a MacDonald's near my house that I usually like to go to. (My daughter, who is a picky eater, loves to eat the McNuggets kids meals from MickeyD's).

Anyways, in the past week, they have gotten my orders messed up. I order nothing but sweet tea for me & my daughter. We got what tasted like regular tea. When I order at the box, I always make sure to ask for Honey Mustard Sauce for the McNuggets (the HMS will be on the receipt and will show up on the order screen at the front of the counter were the workers are assembling the food - I know this). The last straw came when I ordered a grilled RANCH chicken snack wrap. They gave me a chipotle snack wrap. Every other day I was going to the MacDonald's website and e-mailing them, letting them know how messed up that MacDonald's is. (Come to find out, it's a franchise store, so they're not really accepting the blame). I'm getting tired of complaining to them all the time, so I'm finding a new MickeyD's.

[iradney]

Ugh, that's annoying. Good for you for voting with your feet tho. If they don't listen to complaints, or try to fix anything, then go elsewhere! They'll learn when their customer base decreases.

[Becks]

Like I say, first time they screw up an order...maybe an accident.

Second time...it's harder to find a way to justify it.

Third time, I'm gone and not going back.

[idrinkarum]

Yup! I went to the local Arby's today for lunch. I love their roast beefs.

The MickeyD's was closer, and they have the dollar menu, but nope, not going back to that one. However, I will have to go to one eventually when Kelly asks for Nuggets.

[MadRocketScientist]

Like I say, first time they screw up an order...maybe an accident.

Second time...it's harder to find a way to justify it.

Third time, I'm gone and not going back.

I prefer

First time is happenstance

Second time is coincidence

Third time is enemy action

[idrinkarum]

I prefer

First time is happenstance

Second time is coincidence

Third time is enemy action


OoO! I like this "enemy action." Tell me more! *strikes a Dr. Evil look* :roll:

[JustADude]

I prefer

First time is happenstance

Second time is coincidence

Third time is enemy action

Al Capone, I believe?

[LadyBarbossa]

I love McDonald's food.


When they can get an order right.


I don't like ketchup. Maybe in small, modest amounts, but if it's to the point that my sandwich is doing the slip-slide, that's disgusting. I can't tell you how many times I've asked for NO ketchup only to realize they put EXTRA on it. :puke:

Sometimes it's just easier to head to Arby's, like the OP did. Though I have a penchant for Hardee's myself, and the management at our local one is awesome.

[blas87]

I made a post similar to this before. I quit going to that one McDonalds alltogether because either their employees are too dumb or their drive thru equipment is faulty, because they NEVER got my order right.

I always ask for only ketchup on my burgers. Those employees thought that meant everything BUT ketchup, the works, only onions, etc etc...........I got so mad that I was wasting my money or always ended up walking back inside and having to get my order fixed. Honestly, what is so hard about a double cheeseburger with ONLY ketchup? How dumb do you have to be? It got to the point where I was almost an SC, when they'd punch in what they thought I wanted at the drive thru and I'd read "only onions" and snap back "No I said ONLY KETCHUP, can't you hear me?" because it happened every single time I went there. They'd promise me they'd fix the error but never did. They'd promise they changed it but they didn't it.

I guess I'm lucky because there are several of them around here. There is one close to my apartment and they haven't screwed my order up yet.

[Becks]

I prefer

First time is happenstance

Second time is coincidence

Third time is enemy action

Ooooh, I like. May I permanently borrow that for use in every day life?

[Killer Bees]

I'm surprised you even eat there. Don't you know the food is really bad for you? Didn't you see Supersize me?

I'd hate see what your cholesterol level is even after one meal, let alone regular meals.

[blas87]

I watched SuperSize Me senior year in sociology class. It was my first clas of the day. I spent all day anxious to go to McDonalds after school :angel:

I eat McDonalds 1 or 2 days a week. I exercise for 30 minutes a day and drink water at work all night long. My cholesterol is normal, my blood pressure is normal, I am perfectly healthy. I'm not worried about it.

[MadRocketScientist]

OoO! I like this "enemy action." Tell me more! *strikes a Dr. Evil look* :roll:

"Enemy Action" = Either someone is out to get you, or they are so criminally stupid &/or incompetent that removing them from the the world at large can be viewed as a public service.

I think I first saw it attributed to Heinlein (maybe Capone did say it first, I don't know).

And Becky, you may do with it as you please (The Universe knows I ain't gonna try and stop you, I've broken enough bones in my life, thank you ;) )

[Seshat]

I prefer

First time is happenstance

Second time is coincidence

Third time is enemy action

The version I've heard (and use):

"One is the thing itself.

Twice is coincidence.

The third time is conspiracy."


I also use "Don't attribute to malice what can be explained by ignorance or incompetence."


Those, plus the stuff in my sig, helps me go through life fairly calmly and with little drama.

[MadRocketScientist]

The version I've heard (and use):

"One is the thing itself.

Twice is coincidence.

The third time is conspiracy."


I also use "Don't attribute to malice what can be explained by ignorance or incompetence."


Those, plus the stuff in my sig, helps me go through life fairly calmly and with little drama.

That is probably the original form (actually, the original is probably in Latin or Ancient Greek).

So you ever read Time Enough For Love or The Notebooks of Lazarus Long?

[idrinkarum]

What's even worse is that this is particular MacDonald's used to be the best one in the area!

Blas - When I have problems with my order, if I'm alone, I go in to the restaurant to have it fixed, but I'm usually in the drive-thru 'cos I have my daughter in my backseat and I don't feel like stopping, getting her & me out, going in and then having to deal with a screaming daughter because she wants to stay in the MickeyD's to eat, and Mommy doesn't want to.

Also, for the record, I do not MickeyD's food for breakfast/lunch/dinner, 7 days a week, 365/year (or 366 in leap year).

[MadRocketScientist]

Geez, I'm bad, I had a threadjack going on there.

idrinkarum, sounds like the Golden Arches Supper Club got themselves a new manager who is incapable of either training his/her staff, or in maintaining staff quality. Since you said it was a franchise, you could always write the owner.

[Becks]

And Becky, you may do with it as you please (The Universe knows I ain't gonna try and stop you, I've broken enough bones in my life, thank you ;) )

Thank you most kindly. :D

[idrinkarum]

Aaaah. That's okay MadRocket :hug:

I wrote to the MacDonald's website, and they forwarded my complaint to the restaurant.

I'm just going to have to buy stuff for my daughter and get nothing for me.

[FuzzyKitten99]

Aaaah. That's okay MadRocket :hug:

I wrote to the MacDonald's website, and they forwarded my complaint to the restaurant.

I'm just going to have to buy stuff for my daughter and get nothing for me.

one way that I have started to ensure that my order was heard correctly is to ask them to repeat it back to me if the order screen isn't on or working properly, or if they don't repeat the order back automatically.

[idrinkarum]

Fuzzy, that might be a good idea. However, on the order screen, it said "Ranch Grill Snack Wrap". Oh well, now I'm hungry for MickeyD's, but I'm having a frozen square of lasagna and my daughter's getting left over spaghetti for dinner. :D

[HYHYBT]

Behold, the evil that is the Snack Wrap...

(I seriously hate those things. Not that they don't taste good, but they're an endless nuisance. They won't stay rolled up unless they're wrapped, nor wrapped unless you set them down so that you can't see which side of the wrapper is out, for one thing, and they won't let us "waste" stickers taping them shut)

[BookstoreEscapee]

the Golden Arches Supper Club

Hehe! I love it. Now I want a hamburger and fries (with honey, please!)

I never saw Supersize Me but I read the book. I also read Fast Food Nation. Both put me off fast food for a time but not permanently (but I don't get it all that often, anyway).

And I don't do drive thrus, because I figure if I am going to eat the stuff, I'll at least get my butt out of the car to get it. But then I'm usually by myself so convenience is not really an issue.

[MadRocketScientist]

Hehe! I love it. Now I want a hamburger and fries (with honey, please!)


All of my nuggets are available free of charge.

All I ask is to be remembered in your Will :D

[ArenaBoy]

The last time I set foot in a MacDonald's was to use the bathroom while my friends got food on the way back from Nashville.

I haven't eaten the stuff in 3 years for many reasons mainly because I felt like a slug after eating the stuff. I saw Supersize Me and all I could think about was simply telling myself to just forget about being a vegetarian and indulge. However, the side effects described got me to stay way from it. I also read Fast Food Nation and the stuff that goes on behind the scenes is disgusting.

Also having friends tell you horror stories of what goes on at fast food places will urge one to stay away from it.

[gunsage]

Actually, this reminds me...and hopefully you'll all be checking your receipts after this, too. Back in 2000-2002 when I was walking to/from school and work, I would often go to McDonalds' along the way and pick up my favorite quick meal: 20 piece chicken nuggets. Typically, I'd have it wolfed down in less than 3 minutes.

In any case, back then, it was $5. Then came along Supersize Me. For the longest time, they were recreating their menu, making claims about not doing supersizing anymore or something, and all kinds of stuff. Now...shortly after this "fiasco," they didn't have 20 pieces for a while...instead, they shortened the most basic package down to 5 instead of 6, but had them at a $1 a pop.

Now for those of you that aren't mathematically inclined...

4 orders of 5 chicken nuggets = 20 chicken nuggets

Or

4 X $1 = $4

Right? Right. Anyway, one day after leaving class, I went to the McDonald's near there and ordered 30 chicken nuggets (quite hungry, yes). Somehow, I'm charged $6.40. I don't think about it until later...but technically, it should've been $6, right? The next day, I order only 20 and end up paying...$4. :wtf:

I looked over both receipts. For some reason, the 20 piece box was priced at $4.40. I'll say it again...the 20 piece unit price was GREATER than the 5 piece unit price. I could understand if it was the other way around. Hell, grocery stores do that all the time so as to encourage you to buy more, thus saving. It's all simple economics.

In any case, I've yet to confront them about this, but I felt I should relay this just in case anyone else was having similar issues.

[BookstoreEscapee]

All of my nuggets are available free of charge.

All I ask is to be remembered in your Will :D

I can remember you but I don't have anything to leave. Is it OK if it just says "Hi MadRocketScientist"? ;)

(I don't eat nuggets much anymore, though. The honey is for the french fries. Sweet and salty, so good! :p)

[Kiwi]

I always order my drink with no ice

they always give me extra ice... then when I ask for it to be fixed the person who took the order argues with the person who poured the drink.....

[Seshat]

That is probably the original form (actually, the original is probably in Latin or Ancient Greek).

So you ever read Time Enough For Love or The Notebooks of Lazarus Long?

Yes. It probably is where I got it.

And I'm enough of a generalist to (probably) please Laz, too.

[MadRocketScientist]

I can remember you but I don't have anything to leave. Is it OK if it just says "Hi MadRocketScientist"? ;)

(I don't eat nuggets much anymore, though. The honey is for the french fries. Sweet and salty, so good! :p)

Yeah, that's fine, I got plenty of money, it is immortality I am after.

[chops]

I always order my drink with no ice

they always give me extra ice... then when I ask for it to be fixed the person who took the order argues with the person who poured the drink.....
The beauty of self-serve fountains!

But yeah, I know where you're coming from. I was with my gf at a food-court Subway one time when we ordered a drink with no ice. Of course, they're slammed and the clerk quickly forgets, not hearing us remind her as she's putting ice in the cup. Then, just as she's about to give us the drink with ice, she catches herself and corrects the order.

Naturally, a customer behind us in line who's there with her Abercrombie-wannabe bf and whose nose is about twenty feet up in the air has to mutter something at us as we're walking by with our ice-free drink. :pissed:

[HYHYBT]

Unfortunately, self-serve fountains are impractical in the Drive-Thru...

As for the nugget pricing, I've yet to see a McDonald's with either a 5-piece at all or any nuggets on the dollar menu, but it makes sense to me depending on how you ordered it. Each item on the menu has its own price, with no necessary relationship to anything except what people are willing to pay for it. It's not at all consistent logically: a Big Mac might be less than a Quarter Pounder, but the meal is more, for example. Now, had I been taking your order, with the prices you mentioned I'd have *offered* the four five-pieces instead of the 20, but if you just say "30 nuggets" it could be a twenty and a ten, a twenty and two fives, three tens, two tens and two fives, etc. Each possibility would have its own price and given how the prices change and the number of times I've had to go over and tell someone how much change to give back since they entered it wrong and can't subtract or count, I wouldn't bet on the person taking your order to know what's cheapest :)

[chops]

Unfortunately, self-serve fountains are impractical in the Drive-Thru...

And I chuckle at the thought of people trying to use one while in their car. :roll:

[MadRocketScientist]

Yes. It probably is where I got it.

And I'm enough of a generalist to (probably) please Laz, too.

Yeah, I got the generalist bit down OK, although I am not sure how well I would do at planning an invasion.

[myswtghst]

I'm late to the party, but after reading through the thread, I wanted to add my two cents.

I have several McD's in my area. One is generally good. They occasionally mess up, but are incredibly polite about fixing mistakes, and never give me any crap about it. I've ordered 8 items or more, including several special orders, and had no mistakes. However, that's the one near work. The one near home has yet to get my order right on the first...second..or even third try. I've had them try to ring me up for one item when I've ordered three, three when I've ordered one, etc, and they have yet to get a special order right. So it's Wendy's if I'm craving fries but want to stay close to home.

In regards to the Supersize Me/Fastfood Nation comments - I am probably a little bit overweight, but I carry the weight well (or so I'm told) and I get enough exercise that my cholesterol, etc is still good. I eat fast food all the damn time, thanks in large part to my work schedule/coworkers. I try to be smart in my choices (i.e. instead of a big fries, I get a small and then eat apple dippers w/ no caramel) and eat small portions, instead of gorging myself. Honestly, when I cook for myself, I probably eat worse, as I go for things that are quick and have a tendency to pile on the cheese. :o

[Kiwi]

The beauty of self-serve fountains

we also dont have them in NZ

believe me if I could pour my own, I would! :D

[Seshat]

Yeah, I got the generalist bit down OK, although I am not sure how well I would do at planning an invasion.

If my results in computer games counts for anything, I do just fine. ;)

[JustADude]

Sweet and salty, so good! :p)

No...

Just no...

Too easy...

No...

Not going there...

I'm really not...

:eyewaggle:

Yes, I'm sick, twisted, and oh so wrong in the head, but that's why you all love me. :angel:

[MadRocketScientist]

If my results in computer games counts for anything, I do just fine. ;)

Having been on the pointy end of the stick, video games fail to account for everything

[IceLee]

I've had similar experience, but with Hungry Jack's ( The Aussie term for Burger King), Once, a few years back, my grandfather went to HJ's because we both wanted burgers for dinner, and ordered my usual order of a whopper junior without tomato and pickles ( No tomato= less mess) and somehow, somehow the worker there assumed no meat either, and just made a burger with cheese, lettuce, onions, mayo and tomato sauce, wrapped it up and handed it to him. My grandfather had the bigger burger with more than one piece of burger meat mind you, so his was fine, I bit into my burger, then wondered why I wasn't tasting the beef....

Then recently, my partner(my partner's Edible_Hat of course, waiting for my introduction post in the new members thread to pop up :/ ) and I were at a HJ's and I ordered my usual burger again, with partner helping me making sure they got the no tomato and pickle order right, then when we arrived at our anime club, I went to a well lit area outside the screening theatre, bit into my burger... and sure enough there was pickles in it! I'm more beamused than pissed off about it though.

[greensinestro]

We have a Mickey Dee's near us that is just God-awful on service. Any more, my wife gets the food there, but if she asks me to get dinner there on the way home, I find another one to go to. Each time I go to this one, they never ask me what sauce I want with my McNuggets (I always have to mention it to them!). Last couple of times I went there, it was "Sir, can you park off to the side? The fries are still cooking." Five long minutes after sitting, I had to go in and ask where my food was. "Oh, it's right here, sir. Sorry, we're kind of busy." Yeah, there was nobody else in the drive through, and when I got in there, the two employees at the counter were talking about what they were going to do after work.

I sympathize with you.